{"id":7861636,"date":"2020-11-02T10:44:56","date_gmt":"2020-11-02T10:44:56","guid":{"rendered":"https:\/\/old2.wildix.com\/case_study\/le-dahu\/"},"modified":"2021-04-07T09:34:46","modified_gmt":"2021-04-07T09:34:46","slug":"hotel-le-dahu","status":"publish","type":"case_study","link":"https:\/\/old.wildix.com\/de\/case-study\/hotel-le-dahu\/","title":{"rendered":"Hotel Le Dahu"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8220;1\/2&#8243;][mk_image src=&#8220;https:\/\/old.wildix.com\/wp-content\/uploads\/2018\/10\/le-dahu-hotel-logo.jpg&#8220; image_size=&#8220;full&#8220; align=&#8220;center&#8220; margin_bottom=&#8220;30&#8243;][vc_column_text css=&#8220;.vc_custom_1616323960441{margin-bottom: 0px !important;}&#8220;]Anfang Juli 2015, w\u00e4hrend die Sommersaison in vollem Gange ist, kommt es im Vier-Sterne-Hotel Le Dahu im Herzen des alpinen Ferienorts Morzine zum Stillstand der gesamten Kommunikation. Die Alcatel-Telefonanlage des Hotels hat ihren Geist aufgegeben. Eine Katastrophe.<\/p>\n<p>Die Gesch\u00e4ftsleitung des Hotels Le Dahu ruft umgehend die Hotline des lokalen Resellers von Alcatel an. Wie eine Bombe schl\u00e4gt die Ank\u00fcndigung von Alcatel ein, dass das gesamte System ausgetauscht werden muss und das Hotel mehrere Tage lang telefonisch nicht erreichbar sein wird.<\/p>\n<p>In dieser f\u00fcr das Hotel untragbaren Situation, die die von dem Hotel m\u00fchsam aufgebaute Reputation ernsthaft zu beeintr\u00e4chtigen droht, muss dringend eine L\u00f6sung gefunden werden. Man wendet sich an einen Dienstleister aus der Region, der auch Wildix-Partner ist. Es wird flink ein Gateway f\u00fcr die Weiterleitung der Anrufe \u00fcber eine virtualisierte Telefonanlage installiert. F\u00fcr Rezeption und Backoffice werden Wildix-Telefone zur Verf\u00fcgung gestellt. In nur wenigen Stunden ist das Hotel Le Dahu wieder online. Das Management-Team kann durchatmen.<\/p>\n<p>In weniger als einer Woche bestellt Le Dahu die komplette Wildix Telefonie-L\u00f6sung, die vom zertifizierten Wildix-Partner installiert wird. Die Reaktionsgeschwindigkeit des Wildix-Partners sowie die Flexibilit\u00e4t der Wildix-L\u00f6sung haben es erm\u00f6glicht, das Vertrauen eines wichtigen neuen Kunden zu gewinnen.[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/2&#8243;][vc_icon icon_fontawesome=&#8220;fas fa-quote-left&#8220; color=&#8220;custom&#8220; size=&#8220;lg&#8220; custom_color=&#8220;#003366&#8243; css=&#8220;.vc_custom_1616324287021{margin-bottom: 0% !important;margin-left: 0% !important;border-bottom-width: 0% !important;border-left-width: 0% !important;padding-bottom: 0% !important;padding-left: 0% !important;}&#8220;][vc_column_text css=&#8220;.vc_custom_1616323815198{margin-bottom: 0px !important;}&#8220;]<em>Die Reaktionsgeschwindigkeit des Wildix-Partners sowie die Flexibilit\u00e4t der Wildix-L\u00f6sung haben uns \u00fcberzeugt.<\/em>[\/vc_column_text][vc_column_text css=&#8220;.vc_custom_1616323840213{margin-bottom: 0px !important;}&#8220;]Hotel Le Dahu[\/vc_column_text][mk_padding_divider size=&#8220;30&#8243;][mk_image src=&#8220;https:\/\/old.wildix.com\/wp-content\/uploads\/2018\/10\/le-dahu-hotel-image.jpg&#8220; image_size=&#8220;full&#8220; align=&#8220;center&#8220; margin_bottom=&#8220;30&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"author":34,"featured_media":7871123,"parent":0,"template":"","case_study_size":[517],"case_study_region":[574],"case_study_industry":[538],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Das Vier-Sterne-Hotel Le Dahu | Wildix Kundenberichte<\/title>\n<meta name=\"description\" content=\"&quot;Die Flexibilit\u00e4t der Wildix-L\u00f6sung hat uns \u00fcberzeugt!&quot; \u2013 Vier-Sterne-Hotel Le Dahu im Herzen des alpinen Ferienorts Morzine\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta 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