{"id":7861795,"date":"2020-11-02T10:18:08","date_gmt":"2020-11-02T10:18:08","guid":{"rendered":"https:\/\/old2.wildix.com\/case_study\/parco-hotel-san-marco-lifestyle-beach-resort\/"},"modified":"2021-04-07T08:52:22","modified_gmt":"2021-04-07T08:52:22","slug":"parco-hotel-san-marco-lifestyle-beach-resort","status":"publish","type":"case_study","link":"https:\/\/old.wildix.com\/es\/case-study\/parco-hotel-san-marco-lifestyle-beach-resort\/","title":{"rendered":"Parco Hotel San Marco Lifestyle Beach Resort"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=\u00bb1\/2&#8243;][mk_image src=\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/logo-san-marco.jpg\u00bb image_size=\u00bbfull\u00bb align=\u00bbcenter\u00bb margin_bottom=\u00bb30&#8243;][vc_column_text css=\u00bb.vc_custom_1580504288465{margin-bottom: 0px !important;}\u00bb]Situado directamente a orillas del maravilloso lago de Lugano, en el coraz\u00f3n de un extraordinario parque de 30.000 m2, el Parco Hotel San Marco Lifestyle Beach Resort dispone de 111 suites y apartamentos con vistas al lago, unos 3.000 m2 de playa privada, piscina, spa y centro de bienestar.<\/p>\n<p>Sus promotores e inversores buscaron desde 1971 por todo el Ticino y Norte de Italia un terreno que se prestase para la construcci\u00f3n de su sue\u00f1o: crear un lugar de vacaciones \u00fanico en su g\u00e9nero. Tuvieron que esperar hasta finales de los noventa para ver c\u00f3mo este sue\u00f1o se cumpl\u00eda, pero finalmente lograron crear en el Parco Hotel San Marco algo realmente \u00fanico, donde la felicidad y el bienestar de los hu\u00e9spedes es la misi\u00f3n principal de toda la plantilla.<\/p>\n<p>Persiguen este objetivo mediante un cuidado concienzudo de los detalles, incluyendo la comunicaci\u00f3n interna y externa. Para esto, el Resort escogi\u00f3 a Wildix entre los sistemas de comunicaci\u00f3n m\u00e1s tecnol\u00f3gicos, sustituyendo una antigua central Italtel Andromeda Medium con un Wildix Multimedia System de 250 usuarios que gestiona todos los tel\u00e9fonos de las habitaciones, los apartamentos y de toda la instalaci\u00f3n. Adem\u00e1s, se integra con Protel, uno de los sistemas de gesti\u00f3n para hosteler\u00eda m\u00e1s difundidos del sector. \u00bfQu\u00e9 significa todo esto?<\/p>\n<p>Giovanna Lancetti, Rooms Division Mananger del Resort, nos lo cuenta: <em>\u201cSignifica que todos los clientes pueden llamar desde sus habitaciones y el saldo de la llamada se adeuda autom\u00e1ticamente en su cuenta. Significa que los empleados de recepci\u00f3n est\u00e1n siempre accesibles por tel\u00e9fono, incluso cuando no est\u00e1n f\u00edsicamente en su puesto de trabajo, ya que el nuevo sistema les permite una movilidad total\u201d.<\/em><\/p>\n<p>\u201cLa renovaci\u00f3n tecnol\u00f3gica de la estructura con el sistema Wildix ha supuesto un avance incre\u00edble: \u00a1no podemos m\u00e1s que estar satisfechos!\u201d.[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/2&#8243;][vc_icon icon_fontawesome=\u00bbfa fa-quote-left\u00bb color=\u00bbcustom\u00bb size=\u00bblg\u00bb custom_color=\u00bb#003366&#8243; css=\u00bb.vc_custom_1529958137798{margin-bottom: 0px !important;margin-left: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00bb][vc_column_text css=\u00bb.vc_custom_1580504229997{margin-bottom: 0px !important;margin-left: 2% !important;}\u00bb]\n<p style=\"text-transform: uppercase;\">No hay punto de comparaci\u00f3n con la antigua centralita, las posibilidades son mucho mayores. La renovaci\u00f3n tecnol\u00f3gica de la estructura con el sistema Wildix ha supuesto un avance incre\u00edble: \u00a1no podemos m\u00e1s que estar satisfechos!\u201d<\/p>\n[\/vc_column_text][vc_column_text align=\u00bbright\u00bb css=\u00bb.vc_custom_1530106813146{margin-bottom: 0px !important;}\u00bb]<em>Giovanna Lancetti<br \/>\n<\/em><em>Rooms Division Manager<\/em>[\/vc_column_text][mk_padding_divider size=\u00bb30&#8243;][mk_image src=\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/san-marco-image.jpg\u00bb image_size=\u00bbfull\u00bb align=\u00bbcenter\u00bb margin_bottom=\u00bb30&#8243;][mk_gallery images=\u00bb7815832,7815833&#8243; column=\u00bb2&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"author":34,"featured_media":7871134,"parent":0,"template":"","case_study_size":[522],"case_study_region":[581],"case_study_industry":[551],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Parco Hotel San Marco Lifestyle Beach Resort - Wildix Historias de clientes<\/title>\n<meta name=\"description\" content=\"No hay punto de comparaci\u00f3n con la antigua centralita, las posibilidades son mucho mayores. La renovaci\u00f3n tecnol\u00f3gica de la estructura con el sistema Wildix ha supuesto un avance incre\u00edble: \u00a1no podemos m\u00e1s que estar satisfechos!\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Parco Hotel San Marco Lifestyle Beach Resort - Wildix Historias de clientes\" \/>\n<meta property=\"og:description\" content=\"No hay punto de comparaci\u00f3n con la antigua centralita, las posibilidades son mucho mayores. 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