{"id":7889794,"date":"2021-02-02T08:46:56","date_gmt":"2021-02-02T08:46:56","guid":{"rendered":"https:\/\/old2.wildix.com\/case-study\/la-potiniere-2\/"},"modified":"2021-11-09T15:25:48","modified_gmt":"2021-11-09T15:25:48","slug":"la-potiniere","status":"publish","type":"case_study","link":"https:\/\/old.wildix.com\/es\/case-study\/la-potiniere\/","title":{"rendered":"La Potini\u00e8re"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7889794\" class=\"elementor elementor-7889794 elementor-7889131\">\n\t\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7483fd91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7483fd91\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d89ac9b\" data-id=\"d89ac9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-5ee4a4a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ee4a4a4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2fd19643\" data-id=\"2fd19643\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3122f952\" data-id=\"3122f952\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e176b8c elementor-widget elementor-widget-eael-creative-button\" data-id=\"e176b8c\" data-element_type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--nuka\" href=\"https:\/\/old.wildix.com\/es\/referencias\/#case-study-spa+case_study_industry:industrial-es\" data-text=\"Go!\">\n\n\t    \n                <div class=\"creative-button-inner\">\n\n                                            <span class=\"eael-creative-button-icon-left\"><\/span>                    \n                    <span class=\"cretive-button-text\">Producci\u00f3n industrial<\/span>\n\n                                    <\/div>\n\t                        <\/a>\n        <\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-530fd1ef\" data-id=\"530fd1ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-53112301 elementor-widget elementor-widget-heading\" data-id=\"53112301\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La Potini\u00e8re<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7011efe9 elementor-widget elementor-widget-heading\" data-id=\"7011efe9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La comunicaci\u00f3n unificada Wildix al servicio del gourmet de Lyon<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6376457f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6376457f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d41f612\" data-id=\"2d41f612\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-288c872c elementor-widget elementor-widget-eael-divider\" data-id=\"288c872c\" data-element_type=\"widget\" data-widget_type=\"eael-divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"eael-divider-wrap divider-direction-horizontal\">\n\t\t\t\t\t\t\t<div class=\"eael-divider horizontal solid\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-7acf3e58 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7acf3e58\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-31005844\" data-id=\"31005844\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cc34b27 elementor-widget elementor-widget-image\" data-id=\"7cc34b27\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"96\" src=\"https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/10\/la-potiniere-logo.jpg\" class=\"attachment-full size-full wp-image-7889170\" alt=\"La Potini\u00e8re\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fdb0536\" data-id=\"5fdb0536\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7689ce7e elementor-widget elementor-widget-text-editor\" data-id=\"7689ce7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEn Lyon, la capital mundial de la gastronom\u00eda, todos los clientes exigen la m\u00e1xima calidad del servicio adem\u00e1s de la mejor calidad de la comida. Cuando el Grupo La Potini\u00e8re, sociedad de catering en Fontaines-sur-Sa\u00f4ne, quiso renovar su sistema telef\u00f3nico, Fr\u00e9d\u00e9ric Vittet, responsable IT y de los sistemas de telecomunicaci\u00f3n, busc\u00f3 una soluci\u00f3n adecuada para satisfacer sus exigencias.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-44365cb5 elementor-widget elementor-widget-eael-divider\" data-id=\"44365cb5\" data-element_type=\"widget\" data-widget_type=\"eael-divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"eael-divider-wrap divider-direction-horizontal\">\n\t\t\t\t\t\t\t<div class=\"eael-divider horizontal solid\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-256aa6e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"256aa6e5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-692d722b\" data-id=\"692d722b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-78b64140\" data-id=\"78b64140\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-459dbdb8 elementor-widget elementor-widget-text-editor\" data-id=\"459dbdb8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEl grupo La Potini\u00e8re proporciona servicios de catering, para empresas y particulares, en eventos que pueden alcanzar hasta las 10.000 personas. Entregan m\u00e1s de 200.000 comidas en el Gran Lyon y en la Regi\u00f3n R\u00f3dano-Alpes todos los a\u00f1os.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b4e74a2 elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"2b4e74a2\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\"Teniendo en cuenta que el 90% de los pedidos se realizan por tel\u00e9fono, la eficiencia de los trabajadores es un elemento clave en la relaci\u00f3n con los clientes.\"\n\t\t\t<\/p>\n\t\t\t\t\t\t\t<footer>\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Fr\u00e9d\u00e9ric Vittet, IT and telecommunications systems manager, La Potini\u00e8re Group<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/footer>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6cf07c elementor-widget elementor-widget-text-editor\" data-id=\"c6cf07c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\u201cLa calidad del servicio de reservas telef\u00f3nicas es una parte importante de nuestra marca\u201d, explica Fr\u00e9d\u00e9ric Vittet. \u201cNecesit\u00e1bamos una soluci\u00f3n que nos permitiese ser m\u00e1s eficaces en la gesti\u00f3n de nuevas solicitudes. Esto requer\u00eda una mejor integraci\u00f3n con nuestros instrumentos inform\u00e1ticos y con otras herramientas de reporting para analizar mejor nuestra actividad global\u201d.\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57fed6e4 elementor-widget elementor-widget-text-editor\" data-id=\"57fed6e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLa instalaci\u00f3n se realiz\u00f3 en enero de 2015, justo despu\u00e9s de la celebraci\u00f3n del a\u00f1o nuevo, un intenso periodo de actividad para el Grupo La Potini\u00e8re.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b187a2a elementor-widget elementor-widget-image\" data-id=\"6b187a2a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/la-potiniere-wildix-case-study.jpg\" class=\"attachment-full size-full wp-image-7871137\" alt=\"La Potini\u00e8re - Wildix case study\" srcset=\"https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/la-potiniere-wildix-case-study.jpg 1200w, https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/la-potiniere-wildix-case-study-300x158.jpg 300w, https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/la-potiniere-wildix-case-study-1024x538.jpg 1024w, https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/la-potiniere-wildix-case-study-768x403.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6231462 elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"6231462\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201cNuestros empleados nos han dado un feedback muy positivo sobre la calidad de los tel\u00e9fonos y del sistema en general, la velocidad de instalaci\u00f3n y la estabilidad de la integraci\u00f3n han conseguido que estemos plenamente satisfechos\u201d, dice Fr\u00e9d\u00e9ric Vittet.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f2820bf elementor-widget elementor-widget-text-editor\" data-id=\"4f2820bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tActualmente, el Grupo La Potini\u00e8re tiene previsto extender la soluci\u00f3n Wildix a una segunda sede de actividad y la integraci\u00f3n de la soluci\u00f3n Kite (WebRTC) en su web est\u00e1 en fase de desarrollo. Siempre con los mismos objetivos: mejorar la eficiencia y la calidad del servicio al cliente.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8b4db5 elementor-widget elementor-widget-text-editor\" data-id=\"f8b4db5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\u201cEn menos de dos horas, una presentaci\u00f3n en nuestra sede nos permiti\u00f3 comprender la facilidad y simplicidad de integraci\u00f3n de la plataforma Wildix con nuestros sistemas IT existentes.\u201d\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-25d2602c\" data-id=\"25d2602c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-52936bb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52936bb9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1eb0d048\" data-id=\"1eb0d048\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-373f634a elementor-widget elementor-widget-eael-divider\" data-id=\"373f634a\" data-element_type=\"widget\" data-widget_type=\"eael-divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"eael-divider-wrap divider-direction-horizontal\">\n\t\t\t\t\t\t\t<div class=\"eael-divider horizontal solid\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc47f53 elementor-widget elementor-widget-heading\" data-id=\"bc47f53\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Esta soluci\u00f3n ha sido proporcionada por el Partner&nbsp;Wildix<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-75a0e712 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75a0e712\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-26bdd2a1\" data-id=\"26bdd2a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-b63a85b\" data-id=\"b63a85b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3180c7f0 elementor-widget elementor-widget-image\" data-id=\"3180c7f0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"370\" height=\"120\" src=\"https:\/\/old.wildix.com\/wp-content\/uploads\/2019\/04\/actiphone-gold.jpg\" class=\"attachment-full size-full wp-image-7835313\" alt=\"Actiphone - Wildix Partner\" srcset=\"https:\/\/old.wildix.com\/wp-content\/uploads\/2019\/04\/actiphone-gold.jpg 370w, https:\/\/old.wildix.com\/wp-content\/uploads\/2019\/04\/actiphone-gold-300x97.jpg 300w\" sizes=\"(max-width: 370px) 100vw, 370px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7d4dd13c\" data-id=\"7d4dd13c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1444da54 elementor-widget elementor-widget-text-editor\" data-id=\"1444da54\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong>Acti Phone<\/strong><br>\n45 Rue Maryse Basti\u00e9, 69008 Lyon<br>\n+33 (478) 02 79 40<br>\n<a href=\"https:\/\/www.actiphone.fr\/contact\/\" 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