{"id":7837369,"date":"2018-04-19T08:54:40","date_gmt":"2018-04-19T08:54:40","guid":{"rendered":"https:\/\/old2.wildix.com\/?p=7837369"},"modified":"2022-09-19T09:41:24","modified_gmt":"2022-09-19T09:41:24","slug":"microsoft-dynamics-crm","status":"publish","type":"post","link":"https:\/\/old.wildix.com\/es\/microsoft-dynamics-crm\/","title":{"rendered":"Microsoft Dynamics CRM"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=\u00bb1\/2&#8243;][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]MICROSOFT DYNAMICS CRM[\/mk_fancy_title][mk_image src=\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/04\/microsoft-dynamics.jpg\u00bb image_size=\u00bbfull\u00bb align=\u00bbcenter\u00bb margin_bottom=\u00bb30&#8243;][vc_column_text css=\u00bb.vc_custom_1560936810035{margin-bottom: 0px !important;}\u00bb]Microsoft Dynamics CRM es un software para la gesti\u00f3n de las relaciones con los clientes o Customers Relationship Management (CRM) que permite ofrecer a tus clientes la mejor asistencia, desarrollar actividades de nurturing, supervisar las ventas y mucho m\u00e1s. El software tambi\u00e9n est\u00e1 disponible en Cloud.[\/vc_column_text][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]ABOUT MSCRM-ADDONS.COM[\/mk_fancy_title][mk_image src=\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/04\/mscrm-addons-wildix-integration.jpg\u00bb image_size=\u00bbfull\u00bb align=\u00bbcenter\u00bb margin_bottom=\u00bb30&#8243;][vc_column_text css=\u00bb.vc_custom_1560853908928{margin-bottom: 0px !important;}\u00bb]Mscrm-addons.com es un Gold Partner certificado de Microsoft con m\u00e1s de 10 a\u00f1os de experiencia. Su principal misi\u00f3n es facilitar el funcionamiento diario de los negocios de sus clientes y socios optimizando la eficiencia de Microsoft Dynamics 365.[\/vc_column_text][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]Caracter\u00edsticas[\/mk_fancy_title][vc_column_text css=\u00bb.vc_custom_1560936936182{margin-bottom: 0px !important;}\u00bb]Con la integraci\u00f3n podr\u00e1s gestionar las llamadas entrantes y salientes. Funciona con ventanas emergentes y reconocimiento de llamadas.<\/p>\n<ul>\n<li><strong>Reconocimiento del n\u00famero entrante<\/strong>: busca la informaci\u00f3n en el CRM<\/li>\n<li><strong>Ventanas emergentes<\/strong>: la grabaci\u00f3n del CRM y las actividades de las llamadas telef\u00f3nicas pueden ser configuradas en las ventanas emergentes sobre las propias llamadas entrantes o salientes<\/li>\n<li><strong>Click-2-Dial<\/strong>: junto a cualquier campo del n\u00famero en el CRM est\u00e1 disponible la opci\u00f3n Click-2-Dial, tanto desde la b\u00fasqueda como desde la barra de herramientas<\/li>\n<li><strong>Auto-creaci\u00f3n de actividades<\/strong>: crear y guardar autom\u00e1ticamente las actividades relacionadas con las llamadas<\/li>\n<li><strong>Auto-Creaci\u00f3n de grabaciones CRM<\/strong>: crear nuevos datos sobre las llamadas entrantes (oportunidades, casos, cuentas, contactos o lead)<\/li>\n<li><strong>Historial<\/strong>: analizar y mejorar los tiempos de llamada<\/li>\n<li><strong>Llamada con grabaciones relacionadoas<\/strong>: es posible configurar el sistema para que busque autom\u00e1ticamente los n\u00fameros de grabaciones relacionadas<\/li>\n<li><strong>Integraci\u00f3n con driver Wildix TAPI<\/strong><\/li>\n<\/ul>\n[\/vc_column_text][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]DOCUMENTACI\u00d3N[\/mk_fancy_title][vc_column_text css=\u00bb.vc_custom_1663580480747{margin-bottom: 0px !important;}\u00bb]\n<ol>\n<li>Descarga <a href=\"https:\/\/wildix.atlassian.net\/wiki\/x\/-R7OAQ\">Wildix TAPI driver<\/a>: necesitar\u00e1s el driver TAPI para configurar la integraci\u00f3n con tu PBX Wildix<\/li>\n<li>Consulta la documentaci\u00f3n proporcionada por mscrm-addons.com (en la secci\u00f3n TelephoneIntegration) para instalar y configurar el cliente<strong> TelephoneIntegration<\/strong> y configurar las opciones TAPI: <a href=\"https:\/\/www.mscrm-addons.com\/Support\/Documentation\">https:\/\/www.mscrm-addons.com\/Support\/Documentation<\/a><\/li>\n<\/ol>\n[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/2&#8243;][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]Informaci\u00f3n sobre la empresa[\/mk_fancy_title][vc_column_text css=\u00bb.vc_custom_1560853673211{margin-bottom: 0px !important;}\u00bb]Mscrm ofrece soluciones de software de alta calidad, especializadas en el desarrollo de complementos para Microsoft Dynamics 365 (CRM) para Ventas, Atenci\u00f3n al Cliente, Field Service y Project Service Automation.[\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1525690525290{margin-bottom: 0px !important;}\u00bb]\n<ul>\n<li><a title=\"Official website mscrm-addons.com\" href=\"https:\/\/www.mscrm-addons.com\">www.mscrm-addons.com<\/a><\/li>\n<li><a title=\"TelephoneIntegration (TI) add-on\" href=\"https:\/\/www.mscrm-addons.com\/Products\/TelephoneIntegration\">TelephoneIntegration (TI) add-on<\/a><\/li>\n<\/ul>\n[\/vc_column_text][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]V\u00cdDEO: C\u00d3MO FUNCIONA LA INTEGRACI\u00d3N ENTRE WILDIX Y MICROSOFT DYNAMICS[\/mk_fancy_title][vc_video link=\u00bbhttps:\/\/www.youtube.com\/watch?v=3x2bQJkd5hw\u00bb][mk_padding_divider][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]SOLICITA INFORMACI\u00d3N[\/mk_fancy_title][contact-form-7 id=\u00bb7770488&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=\u00bb1\/2&#8243;][mk_fancy_title size=\u00bb28&#8243; force_font_size=\u00bbtrue\u00bb size_smallscreen=\u00bb25&#8243; size_tablet=\u00bb25&#8243; size_phone=\u00bb20&#8243; txt_transform=\u00bbuppercase\u00bb margin_top=\u00bb20&#8243; margin_bottom=\u00bb10&#8243; font_family=\u00bbnone\u00bb]MICROSOFT DYNAMICS CRM[\/mk_fancy_title][mk_image src=\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/04\/microsoft-dynamics.jpg\u00bb image_size=\u00bbfull\u00bb align=\u00bbcenter\u00bb margin_bottom=\u00bb30&#8243;][vc_column_text css=\u00bb.vc_custom_1560936810035{margin-bottom: 0px !important;}\u00bb]Microsoft Dynamics CRM es un software para la gesti\u00f3n de las relaciones con los clientes o Customers Relationship Management (CRM) que permite ofrecer a tus clientes la mejor asistencia, desarrollar actividades de nurturing, supervisar las ventas [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":7819118,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wpupg_custom_link":[],"wpupg_custom_link_behaviour":["default"],"wpupg_custom_image":[],"wpupg_custom_image_id":[],"footnotes":""},"categories":[125],"tags":[95],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Microsoft Dynamics CRM | Wildix Integraci\u00f3n<\/title>\n<meta name=\"description\" content=\"Microsoft Dynamics CRM es un software para la gesti\u00f3n de las relaciones con los clientes (CRM) que permite ofrecer a tus clientes 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