{"id":7861529,"date":"2020-11-02T10:18:07","date_gmt":"2020-11-02T10:18:07","guid":{"rendered":"https:\/\/old2.wildix.com\/case_study\/sanrio-emea\/"},"modified":"2021-04-07T08:32:14","modified_gmt":"2021-04-07T08:32:14","slug":"sanrio-emea","status":"publish","type":"case_study","link":"https:\/\/old.wildix.com\/fr\/case-study\/sanrio-emea\/","title":{"rendered":"Sanrio EMEA"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=\u00a0\u00bb1\/2&Prime;][mk_image src=\u00a0\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/sanrio-logo.jpg\u00a0\u00bb image_size=\u00a0\u00bbfull\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb margin_bottom=\u00a0\u00bb30&Prime;][vc_column_text css=\u00a0\u00bb.vc_custom_1530102627002{margin-bottom: 0px !important;}\u00a0\u00bb]Sanrio est une soci\u00e9t\u00e9 japonaise fond\u00e9e en 1960 qui est occup\u00e9e par l\u2019octroi de licences pour cinquante personnages qui sont tellement aim\u00e9s par les enfants (et pas seulement) du monde entier, parmi lesquels Hello Kitty, Keroppi et My Melody.<\/p>\n<p>Avec la devise: \u201cSmall Gift, Big Smile\u201d (\u201cPetit cadeau, grand sourire\u201d), la soci\u00e9t\u00e9 est aujourd\u2019hui une\u00a0<strong>multinationale, avec une filiale aux Etats-Unis, et 3000 points de vente en Europe<\/strong>.<\/p>\n<p><strong>La branche italienne de Sanrio est situ\u00e9e \u00e0 Milan<\/strong>, et son responsable informatique, Hassan Khalid, a choisi le syst\u00e8me de communication Wildix.<\/p>\n<p>Pourquoi? \u201cParce que, au moment de la r\u00e9novation de l\u2019ensemble du secteur IT de l\u2019entreprise, les sp\u00e9cialistes informatiques, notre fournisseur et le partenaire de Wildix, nous ont repr\u00e9sent\u00e9 2 ou 3 solutions. Ils savaient que je choisissais g\u00e9n\u00e9ralement de grandes marques. Donc, il m\u2019a sembl\u00e9 \u00e9trange qu\u2019on me propose Wildix, un nom que je connaissais moins bien. Mais j\u2019ai accept\u00e9 le d\u00e9fi, parce que j\u2019ai vu que<strong>\u00a0Wildix est une soci\u00e9t\u00e9 qui n\u2019a pas peur<\/strong>\u00a0: ils savent qu\u2019il y a des grands concurrents sur ce march\u00e9, mais ils ont quand m\u00eame d\u00e9cid\u00e9 d\u2019y entrer\u201d.<\/p>\n<p>Hassan Khalid continue \u201cDans mon choix, les communications unifi\u00e9es sont essentiels, car de nos jours tout le monde travaille avec. Le probl\u00e8me pour nous \u00e9tait d\u2019unifier, mais dans le m\u00eame temps de maintenir les choses faciles pour les utilisateurs du syst\u00e8me.<\/p>\n<p>Aujourd\u2019hui tout le monde le sait: l\u2019exp\u00e9rience utilisateur de la personne qui s\u2019est habitu\u00e9 \u00e0 un syst\u00e8me d\u2019exploitation prend 4 ans pour changer. Mais g\u00e9n\u00e9ralement, ceux qui cr\u00e9ent des syst\u00e8mes de communication oublient que l\u2019utilisateur final n\u2019a pas la connaissance du responsable informatique de la soci\u00e9t\u00e9, et pensent que l\u2019exp\u00e9rience utilisateur peut \u00e9galement \u00eatre mis \u00e0 niveau automatiquement.<\/p>\n<p>L\u2019objectif que Wildix a pu atteindre a \u00e9t\u00e9 celui-ci :\u00a0<strong>cr\u00e9er une solution simple pour chaque utilisateur<\/strong>, ayant en m\u00eame temps un syst\u00e8me technologique de pointe.<\/p>\n<p>Lorsque les informaticiens m\u2019ont pr\u00e9sent\u00e9 Wildix, il leur a fallu 15 minutes pour m\u2019expliquer comment l\u2019utiliser, parce que l\u2019interface rend toutes les fonctionnalit\u00e9s\u00a0<strong>imm\u00e9diatement reconnaissable<\/strong>. Chaque utilisateur, de secr\u00e9taire \u00e0 l\u2019agent de vente, peut utiliser toutes les fonctionnalit\u00e9s que le syst\u00e8me met \u00e0 leur disposition et ainsi c\u2019est un grand avantage\u201d.[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_icon icon_fontawesome=\u00a0\u00bbfa fa-quote-left\u00a0\u00bb color=\u00a0\u00bbcustom\u00a0\u00bb size=\u00a0\u00bblg\u00a0\u00bb custom_color=\u00a0\u00bb#003366&Prime; css=\u00a0\u00bb.vc_custom_1529958137798{margin-bottom: 0px !important;margin-left: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1530102642900{margin-bottom: 0px !important;margin-left: 2% !important;}\u00a0\u00bb]LORSQUE LES INFORMATICIENS M\u2019ONT PR\u00c9SENT\u00c9 WILDIX, IL LEUR A FALLU 15 MINUTES POUR M\u2019EXPLIQUER COMMENT L\u2019UTILISER, PARCE QUE L\u2019INTERFACE REND TOUTES LES FONCTIONNALIT\u00c9S IMM\u00c9DIATEMENT RECONNAISSABLE.[\/vc_column_text][vc_column_text align=\u00a0\u00bbright\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1592397685483{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p style=\"text-align: right;\"><em>Hassan Khalid<\/em><br \/>\n<em>Le responsable informatique de Sanrio EMEA<\/em><\/p>\n[\/vc_column_text][mk_padding_divider size=\u00a0\u00bb30&Prime;][mk_image src=\u00a0\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/hello-kitty-tram.jpg\u00a0\u00bb image_size=\u00a0\u00bbfull\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb margin_bottom=\u00a0\u00bb30&Prime;][mk_fancy_title size=\u00a0\u00bb28&Prime; force_font_size=\u00a0\u00bbtrue\u00a0\u00bb size_smallscreen=\u00a0\u00bb25&Prime; size_tablet=\u00a0\u00bb25&Prime; size_phone=\u00a0\u00bb20&Prime; txt_transform=\u00a0\u00bbuppercase\u00a0\u00bb margin_top=\u00a0\u00bb20&Prime; margin_bottom=\u00a0\u00bb10&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb]Interview vid\u00e9o :[\/mk_fancy_title][vc_video link=\u00a0\u00bbhttps:\/\/youtu.be\/anKdheTKkNk\u00a0\u00bb][mk_padding_divider size=\u00a0\u00bb30&Prime;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"author":34,"featured_media":7871141,"parent":0,"template":"","case_study_size":[515],"case_study_region":[578],"case_study_industry":[533],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sanrio et Wildix partagent le m\u00eame objectif : un grand sourire!<\/title>\n<meta name=\"description\" content=\"La branche italienne de Sanrio est situ\u00e9e \u00e0 Milan, et son responsable informatique, Hassan Khalid, a choisi le syst\u00e8me de communication Wildix.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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