{"id":7861532,"date":"2020-11-02T10:18:08","date_gmt":"2020-11-02T10:18:08","guid":{"rendered":"https:\/\/old2.wildix.com\/case_study\/roseo-hotels-hotel-leon-doro\/"},"modified":"2021-04-07T09:47:06","modified_gmt":"2021-04-07T09:47:06","slug":"roseo-hotels-hotel-leon-doro","status":"publish","type":"case_study","link":"https:\/\/old.wildix.com\/fr\/case-study\/roseo-hotels-hotel-leon-doro\/","title":{"rendered":"R\u00f2seo Hotels \u2013 Hotel Leon d\u2019oro"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=\u00a0\u00bb1\/2&Prime;][mk_image src=\u00a0\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/roseo-hotels-logo.jpg\u00a0\u00bb image_size=\u00a0\u00bbfull\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb margin_bottom=\u00a0\u00bb30&Prime;][vc_column_text css=\u00a0\u00bb.vc_custom_1530135291232{margin-bottom: 0px !important;}\u00a0\u00bb]Colonnes de marbre clair, lustres en verre de Murano, la ville la plus romantique du monde : l\u2019H\u00f4tel R\u00f2seo \u201cLeon d&rsquo;Oro\u201d est un endroit de r\u00eave situ\u00e9 au coeur de V\u00e9rone. Ce n&rsquo;est pas seulement un h\u00f4tel, mais aussi l&rsquo;un des meilleurs centres de conf\u00e9rence de la ville, comptant <strong>190 chambres, un centre d&rsquo;affaires avec 11 salles de r\u00e9union, un bar et un restaurant<\/strong>. Un b\u00e2timent \u00e9l\u00e9gant, adapt\u00e9 \u00e0 tous les besoins, r\u00e9cemment r\u00e9nov\u00e9 et \u00e9quip\u00e9 de tout le confort.<\/p>\n<p>Au cours de la r\u00e9cente r\u00e9novation, la direction a d\u00e9cid\u00e9 d&rsquo;adopter le syst\u00e8me de communication le plus avanc\u00e9 technologiquement, qui permettrait une flexibilit\u00e9 et d&rsquo;acc\u00e9l\u00e9rer les processus \u00e0 la fois dans le centre d&rsquo;affaires et de l&rsquo;h\u00f4tel.<br \/>\nPar cons\u00e9quent, parmi les nombreux syst\u00e8mes pr\u00e9sents sur le march\u00e9,l\u2019H\u00f4tel R\u00f2seo \u201cLeon d&rsquo;Oro\u201d a choisi d&rsquo;installer <strong>le syst\u00e8me multim\u00e9dia Wildix<\/strong> (le PBX qui g\u00e8re la communication interne et externe dans l&rsquo;ensemble de la soci\u00e9t\u00e9 et fournit les outils de communications unifi\u00e9es).<\/p>\n<p>Le nouveau syst\u00e8me permet une communication facile et intelligente entre les coll\u00e8gues, gr\u00e2ce \u00e0 <strong>Collaboration, la solution de communication de Wildix<\/strong>.<\/p>\n<p>Barbara Agos, la directrice de l&rsquo;H\u00f4tel, partage son exp\u00e9rience : \u00ab\u00a0<strong>Nous avons une grande \u00e9quipe, jeune et dynamique, et ils aiment essayer de nouvelles technologies. La communication est beaucoup plus facile maintenant gr\u00e2ce aux applications Wildix pour smartphone. Lorsque nous ne parlons pas au t\u00e9l\u00e9phone et sur le chat, nous \u00e9changeons des messages. Nous nous sommes habitu\u00e9s \u00e0 Collaboration tr\u00e8s rapidement, car il est plus rapide et plus informelle que les courriels. Il nous permet de rester toujours en contact et il s&rsquo;int\u00e8gre avec les logiciels utilis\u00e9s dans notre soci\u00e9t\u00e9\u00a0\u00bb.<\/strong><\/p>\n<p><strong>CDR-View, l&rsquo;outil de contr\u00f4le et d&rsquo;analyse Wildix<\/strong> est \u00e9galement tr\u00e8s utile pour la gestion de l&rsquo;h\u00f4tel. Gr\u00e2ce \u00e0 CDR-View, il est possible de surveiller les appels internes et externes et par cons\u00e9quent optimiser le trafic d&rsquo;appels et am\u00e9liorer la communication avec les clients.<\/p>\n<p>\u00ab\u00a0Les appels effectu\u00e9s depuis les chambres \u00e9tant un des services offerts par l&rsquo;H\u00f4tel, cet outil nous permet de contr\u00f4ler les co\u00fbts, facturer ce qui est juste sans la possibilit\u00e9 de se tromper et peut \u00eatre utilis\u00e9e ensuite pour r\u00e9pondre \u00e0 toutes les plaintes \u00e9ventuelles\u00a0\u00bb, dit Mme Agos. \u00ab\u00a0En plus <strong>la Mobilit\u00e9 Wildix<\/strong> a chang\u00e9 notre fa\u00e7on de travailler de mani\u00e8re positive. Nous nous d\u00e9pla\u00e7ons souvent dans les diff\u00e9rents \u00e9tages et salles de conf\u00e9rence de l\u2019h\u00f4tel. Cette solution nous permet plus de mobilit\u00e9 et de libert\u00e9 de mouvement. Nous sommes ainsi disponibles et accessibles \u00e0 toute heure du jour ce qui est essentiel pour notre travail.\u00a0\u00bb[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_icon icon_fontawesome=\u00a0\u00bbfa fa-quote-left\u00a0\u00bb color=\u00a0\u00bbcustom\u00a0\u00bb size=\u00a0\u00bblg\u00a0\u00bb custom_color=\u00a0\u00bb#003366&Prime; css=\u00a0\u00bb.vc_custom_1529958137798{margin-bottom: 0px !important;margin-left: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1530135329356{margin-bottom: 0px !important;margin-left: 2% !important;}\u00a0\u00bb]&#8230;<span style=\"font-weight: 400;\">LA MOBILIT\u00c9 WILDIX A CHANG\u00c9 NOTRE FA\u00c7ON DE TRAVAILLER DE MANI\u00c8RE POSITIVE. NOUS NOUS D\u00c9PLA\u00c7ONS SOUVENT DANS LES DIFF\u00c9RENTS \u00c9TAGES ET SALLES DE CONF\u00c9RENCE DE L\u2019H\u00d4TEL<\/span>.[\/vc_column_text][vc_column_text align=\u00a0\u00bbright\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1530135356452{margin-bottom: 0px !important;}\u00a0\u00bb]<em>La directrice del\u2019H\u00f4tel R\u00f2seo\u00a0de V\u00e9rone<\/em>[\/vc_column_text][mk_padding_divider size=\u00a0\u00bb30&Prime;][mk_image src=\u00a0\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/roseo-hotels.jpg\u00a0\u00bb image_size=\u00a0\u00bbfull\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb margin_bottom=\u00a0\u00bb30&Prime;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"author":34,"featured_media":7871115,"parent":0,"template":"","case_study_size":[514],"case_study_region":[578],"case_study_industry":[532],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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