{"id":7831183,"date":"2018-12-04T17:05:42","date_gmt":"2018-12-04T17:05:42","guid":{"rendered":"https:\/\/old2.wildix.com\/?p=7831183"},"modified":"2020-08-20T10:46:25","modified_gmt":"2020-08-20T10:46:25","slug":"altea","status":"publish","type":"post","link":"https:\/\/old.wildix.com\/fr\/altea\/","title":{"rendered":"Altea"},"content":{"rendered":"
[vc_row fullwidth=\u00a0\u00bbtrue\u00a0\u00bb fullwidth_content=\u00a0\u00bbfalse\u00a0\u00bb][vc_column][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/3″][mk_image src=\u00a0\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/altea-golden-wildix-partner.jpg\u00a0\u00bb image_size=\u00a0\u00bbfull\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″ css=\u00a0\u00bb.vc_custom_1592342858237{padding-right: 5% !important;padding-left: 5% !important;}\u00a0\u00bb][mk_padding_divider size=\u00a0\u00bb15″][mk_contact_info phone=\u00a0\u00bb01 58 31 10 80″ address=\u00a0\u00bb93150 Le Blanc Mesnil\u00a0\u00bb website=\u00a0\u00bbwww.alteanetworks.fr\u00a0\u00bb el_class=\u00a0\u00bbcontact-partner-story\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″][mk_padding_divider size=\u00a0\u00bb15″][mk_button dimension=\u00a0\u00bbtwo\u00a0\u00bb corner_style=\u00a0\u00bbrounded\u00a0\u00bb size=\u00a0\u00bblarge\u00a0\u00bb icon=\u00a0\u00bbmk-li-rocket\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.wildixpartner.com\/fr\/\u00a0\u00bb target=\u00a0\u00bb_blank\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb margin_bottom=\u00a0\u00bb\u00a0\u00bb margin_right=\u00a0\u00bb\u00a0\u00bb]Become a Wildix partner[\/mk_button][\/vc_column_inner][\/vc_row_inner][mk_divider style=\u00a0\u00bbthin_solid\u00a0\u00bb visibility=\u00a0\u00bbhidden-sm\u00a0\u00bb][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/3″ css=\u00a0\u00bb.vc_custom_1592343086971{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][mk_testimonials style=\u00a0\u00bbboxed\u00a0\u00bb el_class=\u00a0\u00bbtestimonial\u00a0\u00bb testimonials=\u00a0\u00bb7857468″][mk_gallery column=\u00a0\u00bb1″ image_size=\u00a0\u00bbfull\u00a0\u00bb][\/vc_column_inner][vc_column_inner el_class=\u00a0\u00bbpartner-story-body\u00a0\u00bb width=\u00a0\u00bb2\/3″][vc_column_text css=\u00a0\u00bb.vc_custom_1597920367310{margin-bottom: 0px !important;}\u00a0\u00bb]Pierre Jean LOMBARDI, Directeur d\u2019ALTEA r\u00e9pond \u00e0 nos questions.<\/p>\n

Dites-nous tout en quelques lignes\u2026 Altea, son histoire, son activit\u00e9, son \u00e9quipe\u2009?<\/strong><\/p>\n

En 2010, j\u2019ai rachet\u00e9 l\u2019entreprise Altea Networks, dont l\u2019activit\u00e9 principale \u00e9tait bas\u00e9e sur la t\u00e9l\u00e9phonie traditionnelle. L\u2019ann\u00e9e suivante, j\u2019ai effectu\u00e9 un virage vers l\u2019IP en y ajoutant la communication unifi\u00e9e \u00e0 notre catalogue. En plus de la t\u00e9l\u00e9phonie, notre c\u0153ur de m\u00e9tier int\u00e8gre \u00e9galement les comp\u00e9tences en gestion de r\u00e9seaux et la vid\u00e9osurveillance. L\u2019\u00e9quipe Altea est compos\u00e9e de cinq personnes.<\/p>\n

Comment avez-vous d\u00e9couvert Wildix?<\/strong><\/p>\n

Une personne du centre d\u2019appel Wildix m\u2019a contact\u00e9 en juin 2013. \u00c0 cette p\u00e9riode, je recherchais une alternative \u00e0 la solution de t\u00e9l\u00e9phonie Alcatel. En septembre de la m\u00eame ann\u00e9e, j\u2019ai rencontr\u00e9 Joseph Bayimina qui nous a pr\u00e9sent\u00e9 la communication unifi\u00e9e Wildix. J\u2019ai tout de suite \u00e9t\u00e9 s\u00e9duit par le potentiel commercial de la solution. Le mois suivant, j\u2019ai rencontr\u00e9 l\u2019\u00e9quipe Wildix au salon R\u00e9seaux & T\u00e9l\u00e9coms (IP Convergence) \u00e0 Paris, accompagn\u00e9 de nos experts et techniciens dont l\u2019avis favorable est indispensable avant de valider la derni\u00e8re \u00e9tape qui concerne la collaboration.<\/p>\n

\u00c0 la fin de ce m\u00eame mois, l\u2019\u00e9quipe Altea a suivi deux jours de formation WMS-FE permettant d\u2019assurer le d\u00e9ploiement de la solution Wildix. Cette ann\u00e9e 2014 marquera le d\u00e9but de notre partenariat, qui depuis deux ans, tient toutes ses promesses. En 2015 et 2016, nous sommes fiers de figurer dans le top 10 des partenaires Wildix en France. Aujourd\u2019hui, en termes de fonctionnalit\u00e9s, le syst\u00e8me de t\u00e9l\u00e9phonie Wildix fait jeu \u00e9gal face \u00e0 Alcatel.<\/p>\n

Dans quel contexte l\u2019offre Wildix a-t-elle retenu votre attention ?<\/strong><\/p>\n

La valeur ajout\u00e9e de Wildix, c\u2019est l\u2019\u00e9ventail de services embarqu\u00e9s que sa solution propose, et notamment la visioconf\u00e9rence, le partage d\u2019\u00e9cran, le drag-and-drop (glisser-d\u00e9placer). \u00c0 la diff\u00e9rence des solutions d\u2019autres constructeurs, Wildix rend la couche collaborative \u00e9conomiquement accessible aux PME.<\/p>\n

Quels sont les avantages de la solution ?<\/strong><\/p>\n

La solution est assez simple d\u2019utilisation et d\u2019acc\u00e8s, car elle est h\u00e9berg\u00e9e sur le web ; ce qui signifie qu\u2019aucun logiciel n\u2019est \u00e0 installer sur les ordinateurs. De plus, l\u2019acc\u00e8s reste personnel et s\u00e9curis\u00e9, gr\u00e2ce aux profils propres \u00e0 chacun des utilisateurs. L\u2019interface est relativement intuitive. Wildix simplifie la vie des installateurs pour le d\u00e9ploiement et la vie des clients pour la collaboration.<\/p>\n

Combien d\u2019installations Wildix avez-vous r\u00e9alis\u00e9es ?<\/strong><\/p>\n

Sur ces deux derni\u00e8res ann\u00e9es, nous comptons 14 installations pour des entreprises diverses et de toute taille (cabinet immobilier, cabinet d\u2019avocats, maison de retraite m\u00e9dicalis\u00e9e, h\u00f4tels, etc.)<\/p>\n

Racontez-nous votre plus belle installation Wildix<\/strong><\/p>\n

Difficile de choisir\u2026 en termes d\u2019importance, la derni\u00e8re installation fut un beau chantier : 64 postes Gigabit, une int\u00e9gration sur le LAN du client, deux passerelles d\u2019acc\u00e8s op\u00e9rateur RNIS et de connexion analogique FXS pour connecter une pieuvre de conf\u00e9rence et un serveur FAX. Il faut pr\u00e9ciser que nous op\u00e9rons une surveillance journali\u00e8re ; et je remarque que de plus en plus d\u2019utilisateurs succombent au Z\u00e9ro Distance (softphone et vid\u00e9oconf\u00e9rence coupl\u00e9s). En termes de conversion et d\u2019adh\u00e9sion \u00e0 la solution, je citerais deux agences de Century 21 que nous avons configur\u00e9es en multisites. Nous y avons install\u00e9 un poste filaire pour la r\u00e9ception d\u2019appels de chacune des agences, deux combin\u00e9s DECT IP contr\u00f4l\u00e9s par une borne IP SMB, le reste des collaborateurs utilise simplement des casques raccord\u00e9s au Softphone Z\u00e9roDistance. Une r\u00e9elle d\u00e9mat\u00e9rialisation. Le syst\u00e8me de t\u00e9l\u00e9phonie Wildix est simple \u00e0 configurer et \u00e0 administrer, m\u00eame \u00e0 distance, du pain b\u00e9ni pour l\u2019installateur que je suis.<\/p>\n

Quels sont les retours de vos clients sur la solution ?<\/strong><\/p>\n

Les retours sont tr\u00e8s positifs. \u00c0 titre d\u2019exemple : le responsable d\u2019une agence immobili\u00e8re Century 21 qui utilise la solution Wildix avec ses applications (visioconf\u00e9rence, collaboration, mobilit\u00e9, etc.) sur diff\u00e9rents supports et m\u00eame \u00e0 distance (embouteillages obligent !) pr\u00e9cise que cette disponibilit\u00e9 a consid\u00e9rablement diminu\u00e9 le stress, augmentant la r\u00e9activit\u00e9. Il en r\u00e9sulte un gain de temps et des \u00e9conomies r\u00e9alis\u00e9es au quotidien gr\u00e2ce au traitement rapide des demandes et dossiers.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"

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