{"id":7870201,"date":"2021-03-24T07:55:41","date_gmt":"2021-03-24T07:55:41","guid":{"rendered":"https:\/\/old2.wildix.com\/?p=7870201"},"modified":"2022-08-25T11:01:35","modified_gmt":"2022-08-25T11:01:35","slug":"mywallboards","status":"publish","type":"post","link":"https:\/\/old.wildix.com\/fr\/mywallboards\/","title":{"rendered":"MyWallboards"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[mk_page_section bg_position=\u00a0\u00bbcenter center\u00a0\u00bb bg_repeat=\u00a0\u00bbno-repeat\u00a0\u00bb bg_stretch=\u00a0\u00bbtrue\u00a0\u00bb video_mask=\u00a0\u00bbtrue\u00a0\u00bb video_color_mask=\u00a0\u00bb#003366&Prime; video_opacity=\u00a0\u00bb0.9&Prime; full_width=\u00a0\u00bbtrue\u00a0\u00bb padding_top=\u00a0\u00bb0&Prime; padding_bottom=\u00a0\u00bb0&Prime; sidebar=\u00a0\u00bbsidebar-1&Prime; first_page=\u00a0\u00bbfalse\u00a0\u00bb last_page=\u00a0\u00bbfalse\u00a0\u00bb][vc_column][vc_row_inner is_fullwidth_content=\u00a0\u00bbfalse\u00a0\u00bb][vc_column_inner][mk_padding_divider size=\u00a0\u00bb50&Prime; visibility=\u00a0\u00bbhidden-sm\u00a0\u00bb][mk_padding_divider size=\u00a0\u00bb20&Prime; visibility=\u00a0\u00bbhidden-dt\u00a0\u00bb][mk_fancy_title tag_name=\u00a0\u00bbh1&Prime; color=\u00a0\u00bb#ffffff\u00a0\u00bb size=\u00a0\u00bb60&Prime; force_font_size=\u00a0\u00bbtrue\u00a0\u00bb size_smallscreen=\u00a0\u00bb50&Prime; size_tablet=\u00a0\u00bb40&Prime; size_phone=\u00a0\u00bb30&Prime; line_height=\u00a0\u00bb85&Prime; font_weight=\u00a0\u00bb300&Prime; font_style=\u00a0\u00bbnormal\u00a0\u00bb txt_transform=\u00a0\u00bbnone\u00a0\u00bb margin_bottom=\u00a0\u00bb0&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb]\n<p style=\"text-align: center;\">MyWallboards<\/p>\n[\/mk_fancy_title][mk_padding_divider size=\u00a0\u00bb10&Prime;][mk_fancy_title tag_name=\u00a0\u00bbspan\u00a0\u00bb color=\u00a0\u00bb#ffffff\u00a0\u00bb size=\u00a0\u00bb16&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb]\n<p style=\"text-align: center;\">Live visualisation for inbound and outbound call patterns within your Wildix PBX[\/mk_fancy_title][mk_padding_divider size=\u00a0\u00bb20&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][vc_row fullwidth=\u00a0\u00bbtrue\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616499340268{background-color: #65bc5d !important;}\u00a0\u00bb][vc_column][mk_padding_divider size=\u00a0\u00bb20&Prime;][mk_fancy_title tag_name=\u00a0\u00bbspan\u00a0\u00bb color=\u00a0\u00bb#ffffff\u00a0\u00bb size=\u00a0\u00bb18&Prime; line_height=\u00a0\u00bb85&Prime; font_weight=\u00a0\u00bb300&Prime; font_style=\u00a0\u00bbnormal\u00a0\u00bb txt_transform=\u00a0\u00bbnone\u00a0\u00bb margin_bottom=\u00a0\u00bb0&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb]\n<p style=\"text-align: center;\">PREMIUM APPLICATION<\/p>\n[\/mk_fancy_title][\/vc_column][\/vc_row][vc_row fullwidth=\u00a0\u00bbtrue\u00a0\u00bb fullwidth_content=\u00a0\u00bbfalse\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime;][mk_padding_divider size=\u00a0\u00bb100&Prime; visibility=\u00a0\u00bbhidden-sm\u00a0\u00bb][mk_padding_divider size=\u00a0\u00bb20&Prime; visibility=\u00a0\u00bbhidden-dt\u00a0\u00bb][mk_image src=\u00a0\u00bbhttps:\/\/old.wildix.com\/wp-content\/uploads\/2021\/03\/my-wallboards-logo.jpg\u00a0\u00bb image_size=\u00a0\u00bbfull\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb margin_bottom=\u00a0\u00bb0&Prime;][mk_padding_divider size=\u00a0\u00bb20&Prime; visibility=\u00a0\u00bbhidden-dt\u00a0\u00bb][mk_padding_divider size=\u00a0\u00bb20&Prime; visibility=\u00a0\u00bbhidden-sm\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; css=\u00a0\u00bb.vc_custom_1598928291220{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 40px !important;}\u00a0\u00bb][mk_padding_divider visibility=\u00a0\u00bbhidden-sm\u00a0\u00bb][mk_custom_list style=\u00a0\u00bb\u00a0\u00bb margin_bottom=\u00a0\u00bb-0&Prime; align=\u00a0\u00bbleft\u00a0\u00bb el_class=\u00a0\u00bbsmalltext\u00a0\u00bb]\n<ul>\n<li><strong>Type of Integration<\/strong>: Wildix Certified<\/li>\n<li><strong>Type of Connection<\/strong>: Add-On<\/li>\n<li><strong>Wildix Product Concerned<\/strong>: PBX, WMS5.02 at least<\/li>\n<\/ul>\n[\/mk_custom_list][mk_fancy_title color=\u00a0\u00bb#65bc5d\u00a0\u00bb margin_bottom=\u00a0\u00bb0&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb responsive_align=\u00a0\u00bbleft\u00a0\u00bb]Free \/ Extra charges: Extra Fee[\/mk_fancy_title][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][mk_padding_divider size=\u00a0\u00bb102&Prime; visibility=\u00a0\u00bbhidden-sm\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1598925935536{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p style=\"text-align: center;\">[boxzilla_link box=\u00a0\u00bb7857485&Prime; action=\u00a0\u00bbtoggle\u00a0\u00bb class=\u00a0\u00bbbutton green css-classes\u00a0\u00bb]Click Here to Send Your Request[\/boxzilla_link]\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][mk_divider style=\u00a0\u00bbthin_solid\u00a0\u00bb margin_top=\u00a0\u00bb5&Prime; margin_bottom=\u00a0\u00bb5&Prime;][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=\u00a0\u00bb20&Prime;][mk_fancy_title color=\u00a0\u00bb#222222&Prime; size=\u00a0\u00bb28&Prime; force_font_size=\u00a0\u00bbtrue\u00a0\u00bb size_smallscreen=\u00a0\u00bb25&Prime; size_tablet=\u00a0\u00bb25&Prime; size_phone=\u00a0\u00bb20&Prime; margin_top=\u00a0\u00bb20&Prime; margin_bottom=\u00a0\u00bb10&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb responsive_align=\u00a0\u00bbleft\u00a0\u00bb]MyWallboards[\/mk_fancy_title][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1661423715320{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p style=\"text-align: justify;\">MyWallboards was developed to answer the needs of Wildix partners and their customers and a perfect portfolio addition to those partners already using <strong>RAMP<\/strong> (<strong>R<\/strong>ecording <strong>A<\/strong>rchive <strong>M<\/strong>anagement <strong>P<\/strong>latform) by COTU.<\/p>\n<p style=\"text-align: justify;\">MyWallboards is an effective tool to help Wildix Customers improve their customer service by giving managers the opportunity to look at how different areas of the business are performing or to pick out call trends and amend their approach or the information they feed to agents appropriately.<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570675283{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p style=\"text-align: justify;\">Visualisation of Live call patterns for inbound and outbound, live availability of Wildix users, web-driven and customizable to each partner and customer brand. MyWallboards in the perfect accompaniment to strengthen the already feature-rich Wildix product.<\/p>\n<p style=\"text-align: justify;\">Developed on the strength of the latest version of Wildix\u2019s Web API, Mywallboards integrates perfectly with each PBX to directly access the information available and then output this information in a presentation format.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=\u00a0\u00bb50&Prime;][\/vc_column][\/vc_row][vc_row equal_columns=\u00a0\u00bbtrue\u00a0\u00bb attached=\u00a0\u00bbtrue\u00a0\u00bb column_padding=\u00a0\u00bb2&Prime;][vc_column width=\u00a0\u00bb1\/3&Prime; css=\u00a0\u00bb.vc_custom_1598928359808{border-top-width: 0px !important;border-right-width: 1px !important;border-left-width: 1px !important;background-color: rgba(101,188,93,0.02) !important;*background-color: rgb(101,188,93) !important;border-left-color: #65bc5d !important;border-left-style: dotted !important;border-right-color: #65bc5d !important;border-right-style: dotted !important;border-top-color: #65bc5d !important;border-top-style: dotted !important;border-radius: 2px !important;}\u00a0\u00bb][mk_fancy_title color=\u00a0\u00bb#65bc5d\u00a0\u00bb size=\u00a0\u00bb20&Prime; font_weight=\u00a0\u00bb500&Prime; margin_top=\u00a0\u00bb20&Prime; margin_bottom=\u00a0\u00bb10&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb]Requirements[\/mk_fancy_title][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570809302{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: center;\">MyWallboards requires at least WMS 5.02 or higher.<\/p>\n[\/vc_column_text][mk_padding_divider size=\u00a0\u00bb20&Prime; visibility=\u00a0\u00bbhidden-dt\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; css=\u00a0\u00bb.vc_custom_1598928368366{border-right-width: 1px !important;border-left-width: 1px !important;background-color: rgba(101,188,93,0.02) !important;*background-color: rgb(101,188,93) !important;border-left-color: #65bc5d !important;border-left-style: dotted !important;border-right-color: #65bc5d !important;border-right-style: dotted !important;}\u00a0\u00bb][mk_fancy_title color=\u00a0\u00bb#65bc5d\u00a0\u00bb size=\u00a0\u00bb20&Prime; font_weight=\u00a0\u00bb500&Prime; margin_top=\u00a0\u00bb20&Prime; margin_bottom=\u00a0\u00bb10&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb]Wildix Licence[\/mk_fancy_title][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1661423754115{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: center;\">COTU require a Wildix Business User License to integrate with the WebAPI and access via SSH to deploy the solution.<\/p>\n[\/vc_column_text][mk_padding_divider size=\u00a0\u00bb20&Prime; visibility=\u00a0\u00bbhidden-dt\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; css=\u00a0\u00bb.vc_custom_1598928385632{border-right-width: 1px !important;border-left-width: 1px !important;background-color: rgba(101,188,93,0.02) !important;*background-color: rgb(101,188,93) !important;border-left-color: #65bc5d !important;border-left-style: dotted !important;border-right-color: #65bc5d !important;border-right-style: dotted !important;}\u00a0\u00bb][mk_fancy_title color=\u00a0\u00bb#65bc5d\u00a0\u00bb size=\u00a0\u00bb20&Prime; font_weight=\u00a0\u00bb500&Prime; margin_top=\u00a0\u00bb20&Prime; margin_bottom=\u00a0\u00bb10&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb]Documentation[\/mk_fancy_title][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570872579{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: center;\">Available to users in the MyWallboards platform<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=\u00a0\u00bb50&Prime;][\/vc_column][\/vc_row][vc_row fullwidth=\u00a0\u00bbtrue\u00a0\u00bb fullwidth_content=\u00a0\u00bbfalse\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1593983143423{background-color: #f8f9fa !important;}\u00a0\u00bb][vc_column][mk_padding_divider][vc_row_inner][vc_column_inner][mk_fancy_title color=\u00a0\u00bb#222222&Prime; size=\u00a0\u00bb28&Prime; force_font_size=\u00a0\u00bbtrue\u00a0\u00bb size_smallscreen=\u00a0\u00bb25&Prime; size_tablet=\u00a0\u00bb25&Prime; size_phone=\u00a0\u00bb20&Prime; margin_top=\u00a0\u00bb20&Prime; margin_bottom=\u00a0\u00bb10&Prime; font_family=\u00a0\u00bbnone\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb]MyWallboards and Wildix Integration Supported Features[\/mk_fancy_title][mk_padding_divider size=\u00a0\u00bb20&Prime;][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=\u00a0\u00bb.vc_custom_1593983095908{background-color: #f8f9fa !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][mk_icon_box2 icon_size=\u00a0\u00bb32&Prime; icon=\u00a0\u00bbmk-icon-crosshairs\u00a0\u00bb icon_color=\u00a0\u00bb#65bc5d\u00a0\u00bb icon_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_border_color=\u00a0\u00bb#65bc5d\u00a0\u00bb title_size=\u00a0\u00bb16&Prime; title_color=\u00a0\u00bb#6c757d\u00a0\u00bb title_top_padding=\u00a0\u00bb5&Prime; description_color=\u00a0\u00bb#6c757d\u00a0\u00bb]Branding[\/mk_icon_box2][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570109536{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: justify;\">Each partner can easily customize the user interface to match their own of the end-users branding.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][mk_icon_box2 icon_size=\u00a0\u00bb32&Prime; icon=\u00a0\u00bbmk-icon-child\u00a0\u00bb icon_color=\u00a0\u00bb#65bc5d\u00a0\u00bb icon_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_border_color=\u00a0\u00bb#65bc5d\u00a0\u00bb title_size=\u00a0\u00bb16&Prime; title_color=\u00a0\u00bb#6c757d\u00a0\u00bb title_top_padding=\u00a0\u00bb5&Prime; description_color=\u00a0\u00bb#6c757d\u00a0\u00bb]User control[\/mk_icon_box2][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570077628{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: justify;\">Users and permission level allow full control over the ability to create, modify and delete users, customise branding and system administration.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][mk_icon_box2 icon_size=\u00a0\u00bb32&Prime; icon=\u00a0\u00bbmk-icon-clipboard\u00a0\u00bb icon_color=\u00a0\u00bb#65bc5d\u00a0\u00bb icon_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_border_color=\u00a0\u00bb#65bc5d\u00a0\u00bb title_size=\u00a0\u00bb16&Prime; title_color=\u00a0\u00bb#6c757d\u00a0\u00bb title_top_padding=\u00a0\u00bb5&Prime; description_color=\u00a0\u00bb#6c757d\u00a0\u00bb]Licensing[\/mk_icon_box2][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570149576{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: justify;\">Monitor only the users that you require through the solution to ensure you only pay for the user you wish to monitor.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][mk_icon_box2 icon_size=\u00a0\u00bb32&Prime; icon=\u00a0\u00bbmk-icon-th\u00a0\u00bb icon_color=\u00a0\u00bb#65bc5d\u00a0\u00bb icon_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_border_color=\u00a0\u00bb#65bc5d\u00a0\u00bb title_size=\u00a0\u00bb16&Prime; title_color=\u00a0\u00bb#6c757d\u00a0\u00bb title_top_padding=\u00a0\u00bb5&Prime; description_color=\u00a0\u00bb#6c757d\u00a0\u00bb]Customisable dashboards[\/mk_icon_box2][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570143674{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: justify;\">Pick from the predefined panels, each configured to show the specific team, queue or individuals you require to monitor.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=\u00a0\u00bb20&Prime;][vc_row_inner css=\u00a0\u00bb.vc_custom_1593983095908{background-color: #f8f9fa !important;}\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][mk_icon_box2 icon_size=\u00a0\u00bb32&Prime; icon=\u00a0\u00bbmk-icon-columns\u00a0\u00bb icon_color=\u00a0\u00bb#65bc5d\u00a0\u00bb icon_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_border_color=\u00a0\u00bb#65bc5d\u00a0\u00bb title_size=\u00a0\u00bb16&Prime; title_color=\u00a0\u00bb#6c757d\u00a0\u00bb title_top_padding=\u00a0\u00bb5&Prime; description_color=\u00a0\u00bb#6c757d\u00a0\u00bb]Dashboard Rotation[\/mk_icon_box2][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570621316{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: justify;\">Configure the solution to rotate through a selection of defined dashboards to ensure each business unit has the information displayed in the format they require.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][mk_icon_box2 icon_size=\u00a0\u00bb32&Prime; icon=\u00a0\u00bbmk-moon-popout\u00a0\u00bb icon_color=\u00a0\u00bb#65bc5d\u00a0\u00bb icon_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_border_color=\u00a0\u00bb#65bc5d\u00a0\u00bb title_size=\u00a0\u00bb16&Prime; title_color=\u00a0\u00bb#6c757d\u00a0\u00bb title_top_padding=\u00a0\u00bb5&Prime; description_color=\u00a0\u00bb#6c757d\u00a0\u00bb]Unlimited dashboards[\/mk_icon_box2][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570627547{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: justify;\">Each area of the business is able to create their own dashboards and display them in unlimited ways, from users desktop to large screens, MyWallboards will display the information for you.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][mk_icon_box2 icon_size=\u00a0\u00bb32&Prime; icon=\u00a0\u00bbmk-icon-phone\u00a0\u00bb icon_color=\u00a0\u00bb#65bc5d\u00a0\u00bb icon_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_border_color=\u00a0\u00bb#65bc5d\u00a0\u00bb title_size=\u00a0\u00bb16&Prime; title_color=\u00a0\u00bb#6c757d\u00a0\u00bb title_top_padding=\u00a0\u00bb5&Prime; description_color=\u00a0\u00bb#6c757d\u00a0\u00bb]Live calls and history[\/mk_icon_box2][vc_column_text el_class=\u00a0\u00bbsmalltext\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1616570243047{margin-bottom: 0px !important;}\u00a0\u00bb]\n<p class=\"smalltext\" style=\"text-align: justify;\">Each panel can display either live calls or calls history from a defined date range, this allows live comparisons of active call data and the monitoring of trends with the business. Display information on the number of calls in, out or combined, display talk time, time to answer or abandon rates, even calls waiting. 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