{"id":7812969,"date":"2018-04-19T08:54:40","date_gmt":"2018-04-19T08:54:40","guid":{"rendered":"https:\/\/old2.wildix.com\/?p=7812969"},"modified":"2022-09-19T09:38:11","modified_gmt":"2022-09-19T09:38:11","slug":"microsoft-dynamics","status":"publish","type":"post","link":"https:\/\/old.wildix.com\/it\/microsoft-dynamics\/","title":{"rendered":"Microsoft Dynamics CRM"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/2&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]MICROSOFT DYNAMICS CRM[\/mk_fancy_title][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2018\/04\/microsoft-dynamics.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][vc_column_text css=&#8221;.vc_custom_1525689748595{margin-bottom: 0px !important;}&#8221;]Microsoft Dynamics CRM \u00e8 un software per il Customers Relationship Management (CRM) che permette di offrire assistenza ai clienti, sviluppare attivit\u00e0 di nurturing, monitorare le vendite. Il Software \u00e8 disponibile in Cloud o in locale.[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]ABOUT MSCRM-ADDONS.COM[\/mk_fancy_title][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2018\/04\/mscrm-addons-wildix-integration.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][vc_column_text css=&#8221;.vc_custom_1525690474253{margin-bottom: 0px !important;}&#8221;]Mscrm-addons.com is a Microsoft Gold Certified Partner with over 10 years of experience, dedicated to enabling their customers and partners to run their daily business with Microsoft Dynamics 365 efficiently.[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]Caratteristiche[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1525689836517{margin-bottom: 0px !important;}&#8221;]L\u2019integrazione e\u0300 in grado di gestire le chiamate in entrata e in uscita. Fornisce screen pop up e il riconoscimento del chiamante.<\/p>\n<ul>\n<li><strong>Riconoscimento del numero chiamante<\/strong>: ricerca nel CRM delle informazioni<\/li>\n<li><strong>Screen Popup<\/strong>: il record di CRM e le attivita\u0300 delle chiamate telefoniche possono essere configurati a pop-up automaticamente sulle chiamate in entrata e in uscita.<\/li>\n<li><strong>Click-2-Dial<\/strong>: accanto a qualsiasi campo del numero nel CRM, l&#8217;opzione Click-2-Dial e\u0300 disponibile dalla ricerca, nonche\u0301 dal CommandBar.<\/li>\n<li><strong>Auto-creazione attivita\u0300<\/strong>: creare e salvare automaticamente le attivita\u0300 di tipo telefonata<\/li>\n<li><strong>Auto-Creazione Record CRM<\/strong>: creare nuovi dati sulle chiamate in entrata come opportunita\u0300, casi, account, contatti o lead.<\/li>\n<li><strong>History<\/strong>: analizzare e migliorare i tempi di chiamata<\/li>\n<li><strong>Chiamata da record correlati<\/strong>: il sistema puo\u0300 essere configurato per cercare automaticamente i numeri di record correlati.<\/li>\n<li>Integrazione con driver Wildix TAPI<\/li>\n<\/ul>\n[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]DOCUMENTATION[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1663580287341{margin-bottom: 0px !important;}&#8221;]\n<ol>\n<li>Download <a href=\"https:\/\/wildix.atlassian.net\/wiki\/x\/-R7OAQ \">Wildix TAPI driver<\/a>: you will need the TAPI driver to set up the integration with your Wildix PBX<\/li>\n<li>Follow documentation provided by mscrm-addons.com (under TelephoneIntegration section) to install and set up the <strong>TelephoneIntegration<\/strong> client and configure TAPI settings: <a href=\"https:\/\/www.mscrm-addons.com\/Support\/Documentation\">https:\/\/www.mscrm-addons.com\/Support\/Documentation<\/a><\/li>\n<\/ol>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]Informazioni sul produttore[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1525690569229{margin-bottom: 0px !important;}&#8221;]Mscrm provides high quality software solutions, specialized in developing add-ons for Microsoft Dynamics 365 (CRM) for Sales, Customer Service, Field Service and Project Service Automation.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1525690525290{margin-bottom: 0px !important;}&#8221;]\n<ul>\n<li><a title=\"Official website mscrm-addons.com\" href=\"https:\/\/www.mscrm-addons.com\">www.mscrm-addons.com<\/a><\/li>\n<li><a title=\"TelephoneIntegration (TI) add-on\" href=\"https:\/\/www.mscrm-addons.com\/Products\/TelephoneIntegration\">TelephoneIntegration (TI) add-on<\/a><\/li>\n<\/ul>\n[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]VIDEO: HOW INTEGRATION WORKS BETWEEN WILDIX AND MICROSOFT DYNAMICS[\/mk_fancy_title][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=3x2bQJkd5hw&#8221;][mk_padding_divider][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]Richiesta Informazioni[\/mk_fancy_title][contact-form-7 id=&#8221;7770488&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]MICROSOFT DYNAMICS CRM[\/mk_fancy_title][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2018\/04\/microsoft-dynamics.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][vc_column_text css=&#8221;.vc_custom_1525689748595{margin-bottom: 0px !important;}&#8221;]Microsoft Dynamics CRM \u00e8 un software per il Customers Relationship Management (CRM) che permette di offrire assistenza ai clienti, sviluppare attivit\u00e0 di nurturing, monitorare le vendite. Il Software \u00e8 disponibile in Cloud o in locale.[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7819118,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wpupg_custom_link":[],"wpupg_custom_link_behaviour":["default"],"wpupg_custom_image":[],"wpupg_custom_image_id":[],"footnotes":""},"categories":[71],"tags":[95],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Microsoft Dynamics CRM | Wildix Int\u00e9gration<\/title>\n<meta name=\"description\" content=\"Microsoft Dynamics CRM \u00e8 un software per il Customers Relationship Management (CRM) che permette di offrire assistenza ai clienti, sviluppare attivit\u00e0 di nurturing, monitorare le vendite. 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