{"id":7833464,"date":"2019-02-20T13:34:03","date_gmt":"2019-02-20T13:34:03","guid":{"rendered":"https:\/\/old2.wildix.com\/?p=7833464"},"modified":"2019-02-27T10:02:56","modified_gmt":"2019-02-27T10:02:56","slug":"vtenext","status":"publish","type":"post","link":"https:\/\/old.wildix.com\/it\/vtenext\/","title":{"rendered":"vtenext"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/2&#8243;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-logo.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][vc_column_text css=&#8221;.vc_custom_1551261562685{margin-bottom: 0px !important;}&#8221;]vtenext \u00e8 la soluzione avanzata CRM Open Source Enterprise in cui le funzioni del CRM sono integrate a quelle di un software BPM. Ci\u00f2 consente il disegno di processi automatizzati e l\u2019interazione con macchinari connessi alla rete (IoT).<\/p>\n<p>vtenext consente di pianificare e implementare tutte le strategie necessarie per l\u2019acquisizione, la fidelizzazione e il mantenimento della clientela, attraverso un ambiente unico, in cui gestire tutte le operazioni di marketing, sales e post sales.<\/p>\n<p>La soluzione CRM centralizza sul cliente tutte le informazioni, in particolare quelle che per loro natura non sono strutturate (eventi, email, documenti, messaggistica), incrementando il valore dello storico aziendale.<\/p>\n<p>La piena integrabilit\u00e0 con i sistemi esterni quali mobile, server email, software ERP, ecommerce, lo rende un ambiente di lavoro ideale.[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]CARATTERISTICHE DI BASE[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1551260912407{margin-bottom: 0px !important;}&#8221;]\n<ul>\n<li>Creazione e gestione dei processi CRM automatizzati.<\/li>\n<li><strong>Gestione clienti<\/strong>: gestione multi-site (gerarchia degli account), storico eventi (attivit\u00e0 e comunicazioni), gestione post-sale, creazione campagne sui clienti esistenti, gestione offerte e ordini.<\/li>\n<li><strong>Gestione vendite<\/strong>: gestione offerte, ordini, prodotti e linee dei prodotti.<\/li>\n<li>Comunicazione con i clienti: vtenext webmail, mass messaging, email templates personalizzabili, multi-upload degli allegati, Invio e invio massivo SMS e fax, possibilit\u00e0 di attivare area riservata clienti (Customer Portal).<\/li>\n<li><strong>Assistenza clienti<\/strong>: gestione ticket (gestione delle richieste dei clienti e tracciamento del processo di risoluzione), gestione SLA, possibilit\u00e0 di attivare area riservata clienti (Customer Portal), sondaggi di customer satisfaction, statistiche.<\/li>\n<li><strong>Gestione agenda<\/strong>: calendario condiviso e privato, gestione eventi, moduli personalizzabili per ogni utente, vte webmail, reporting, gestione dei documenti.<\/li>\n<li><strong>Moduli avanzati<\/strong>: geolocation, sondaggi, corsi, telemarketing, mail query, ecc.<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1551261361897{margin-bottom: 0px !important;}&#8221;]sito web: <a title=\"www.vtenext.com\" href=\"https:\/\/www.vtenext.com\">www.vtenext.com<\/a><br \/>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]INTEGRAZIONE WILDIX COLLABORATION:[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1551260857478{margin-bottom: 0px !important;}&#8221;]\n<ul>\n<li>Impostazione del proprio stato di presence<\/li>\n<li>Click-to-call<\/li>\n<li>Pop-up chiamata in arrivo<\/li>\n<li>Storico delle chiamate<\/li>\n<li>Possibilit\u00e0 di usare Collaboration integrato nella homepage dell\u2019applicazione<\/li>\n<\/ul>\n[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]RICHIESTA INFORMAZIONI:[\/mk_fancy_title][contact-form-7 id=&#8221;7770488&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-logo.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][vc_column_text css=&#8221;.vc_custom_1551261562685{margin-bottom: 0px !important;}&#8221;]vtenext \u00e8 la soluzione avanzata CRM Open Source Enterprise in cui le funzioni del CRM sono integrate a quelle di un software BPM. Ci\u00f2 consente il disegno di processi automatizzati e l\u2019interazione con macchinari connessi alla rete (IoT). vtenext consente di pianificare e implementare tutte le strategie [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":7833466,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wpupg_custom_link":[],"wpupg_custom_link_behaviour":[],"wpupg_custom_image":[],"wpupg_custom_image_id":[],"footnotes":""},"categories":[71],"tags":[95],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrazione Wildix Collaboration &amp; vtenext - Wildix Integrazioni<\/title>\n<meta name=\"description\" content=\"vtenext \u00e8 la soluzione avanzata CRM Open Source Enterprise in cui le funzioni del CRM sono integrate a quelle di un software BPM.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integrazione Wildix Collaboration &amp; vtenext - Wildix Integrazioni\" \/>\n<meta property=\"og:description\" content=\"vtenext \u00e8 la soluzione avanzata CRM Open Source Enterprise in cui le funzioni del CRM sono integrate a quelle di un software BPM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/old.wildix.com\/it\/vtenext\/\" \/>\n<meta property=\"og:site_name\" content=\"Wildix\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-20T13:34:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-27T10:02:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/old.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-featured-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anna Zhuravlyova\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Scritto da\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anna Zhuravlyova\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/old.wildix.com\/it\/vtenext\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/old.wildix.com\/it\/vtenext\/\"},\"author\":{\"name\":\"Anna Zhuravlyova\",\"@id\":\"https:\/\/old.wildix.com\/#\/schema\/person\/d3941e5c08ca42da1b2aadcfeb7bb882\"},\"headline\":\"vtenext\",\"datePublished\":\"2019-02-20T13:34:03+00:00\",\"dateModified\":\"2019-02-27T10:02:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/old.wildix.com\/it\/vtenext\/\"},\"wordCount\":451,\"publisher\":{\"@id\":\"https:\/\/old.wildix.com\/#organization\"},\"keywords\":[\"Software\"],\"articleSection\":[\"uc-Integrations-it\"],\"inLanguage\":\"it-IT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/old.wildix.com\/it\/vtenext\/\",\"url\":\"https:\/\/old.wildix.com\/it\/vtenext\/\",\"name\":\"Integrazione Wildix Collaboration & vtenext - 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