PromptVoice

PromptVoice enables the telecoms channel to provide professionally recorded prompts, in-queue and on-hold audio
in more than 50 languages using an innovative and highly disruptive streaming solution.

Type of Integration: Wildix Certified

Type of Connection: API

Wildix Product Concerned: Wildix PBX

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About the company

PromptVoice provides an innovative cloud-hosted white-label streaming MOH and professional voice artist recording service for telephone systems, providing telecoms resellers both with new recurring high-margin revenues, and a solution that makes their services sound as well as they work.

PromptVoice are market leaders in the sector, supplying customers across 60 countries, with an extensive and enviable customer list including many of the world’s largest and most successful companies, as well as many thousands of small customers.

About the product

PromptVoice’s fundamental re-think of the way professional prompts and on-hold audio are delivered to the channel, via a white label platform, transforms them into a high margin recurring revenue driver for all Wildix resellers.

This highly disruptive solution offers market leading functionality with straight-forward processes and simple pricing, all delivered through a secure, white label portal that’s fully configured by you and managed by the end user.

One simple integration enables an intuitive new value-add service for every customer. Even better, PromptVoice comes fully loaded with a white label marketing toolkit and sales resources.

Requirements

WMS Version 5.02 and above

Wildix Licence

Wildix UC-Basic

Level of Expertise

Expert +++

Documentation

Brochure

Custom provision streaming settings

Custom
configparameters List

Supported Features through BRAND and Wildix Integrations

Customer initiated
upgrade paths

Auto-attendant prompts
and call recordings

Scheduled message for out of hours calls

In-queue and
on-hold audio