{"id":7839867,"date":"2018-04-18T07:41:05","date_gmt":"2018-04-18T07:41:05","guid":{"rendered":"https:\/\/old2.wildix.com\/?page_id=7839867"},"modified":"2022-09-05T11:25:49","modified_gmt":"2022-09-05T11:25:49","slug":"overvakning-rapportering","status":"publish","type":"page","link":"https:\/\/old.wildix.com\/sv\/overvakning-rapportering\/","title":{"rendered":"\u00d6vervakning och rapportering"},"content":{"rendered":"
[mk_page_section bg_color=”#003366″ video_opacity=”0.9″ min_height=”250″ full_width=”true” padding_top=”0″ padding_bottom=”0″ sidebar=”sidebar-1″ first_page=”false” last_page=”false”][vc_column][mk_padding_divider size=”120″ visibility=”hidden-sm”][mk_padding_divider size=”70″ visibility=”visible-sm”][mk_fancy_title tag_name=”h1″ color=”#ffffff” size=”70″ force_font_size=”true” size_smallscreen=”60″ size_tablet=”50″ size_phone=”40″ font_weight=”300″ font_style=”normal” txt_transform=”none” margin_bottom=”0″ font_family=”none” align=”center”]\u00d6vervakning & rapportering[\/mk_fancy_title][mk_fancy_title tag_name=”span” color=”#ffffff” size=”24″ force_font_size=”true” size_smallscreen=”22″ size_tablet=”22″ size_phone=”20″ font_weight=”300″ font_style=”normal” txt_transform=”none” margin_bottom=”0″ font_family=”none” align=”center”]Rapportering och analys av samtalsaktiviteter och kostnader[\/mk_fancy_title][mk_padding_divider size=”30″][\/vc_column][\/mk_page_section][vc_row][vc_column][mk_padding_divider size=”50″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1566955244226{margin-bottom: 0px !important;}”]\n

\u00d6vervakning f\u00f6r callcenter och mjukvara f\u00f6r rapportering<\/h2>\n[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1598954064395{margin-bottom: 0px !important;}”]Utan \u00f6vervakning, kontroll och analys \u00e4r det ingen strategi. Wildix erbjuder effektiva verktyg som ger dig information r\u00f6rande dina anst\u00e4lldas samtalsaktivitet<\/strong>, s\u00e5 som antal, l\u00e4ngd, typ och kostnad f\u00f6r alla samtal som tas emot och g\u00f6rs av dina medarbetare.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/2″][vc_empty_space][vc_video title=”VIDEO – CDR-View” link=”https:\/\/youtu.be\/rLbUnPO4iH0″ custom_thumbnail=”true” play_icon_size=”64″ play_icon_color=”#dd9933″ thumbnail_image=”7838267″][vc_empty_space][\/vc_column][vc_column width=”1\/2″][vc_empty_space][vc_column_text css=”.vc_custom_1567000654176{margin-bottom: 0px !important;}”]\n

CDR-View<\/h2>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1598954107901{margin-bottom: 0px !important;}”]Rapportering och analys av intern och extern samtalstrafik.<\/p>\n

Information om antal, l\u00e4ngd, typ och kostnad av inkommande och utg\u00e5ende trafik i diagram och datatabeller.<\/p>\n

CDR-View hj\u00e4lper f\u00f6retagsledningen med att analysera specifika event eller f\u00f6retagets samtalsaktivitet i allm\u00e4nhet och ta beslut r\u00f6rande framtida aff\u00e4rsstrategier.<\/p>\n

Ett enkelt s\u00e4tt att skapa v\u00e4rde f\u00f6r din investering.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/2″][vc_empty_space][vc_video title=”VIDEO – Call Center Wallboard” link=”https:\/\/youtu.be\/6DRQYkZ_QmU” custom_thumbnail=”true” play_icon_size=”64″ play_icon_color=”#dd9933″ thumbnail_image=”7838267″][vc_empty_space][\/vc_column][vc_column width=”1\/2″][vc_empty_space][vc_column_text css=”.vc_custom_1567000709329{margin-bottom: 0px !important;}”]\n

WILDIX CALL CENTER WALLBOARD<\/h2>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1598954144456{margin-bottom: 0px !important;}”]Verktyg f\u00f6r realtids\u00f6vervakning av serviceniv\u00e5.<\/p>\n

Appen g\u00f6r att du kan \u00f6vervaka dina medarbetares aktivitet och ger dig information ang\u00e5ende serviceniv\u00e5, vilket hj\u00e4lper till att m\u00e4ta callcentrets prestanda.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=”30″][mk_gallery images=”7838286,7838287,7838288,7838289″ column=”4″ height=”300″ item_spacing=”5″ margin_bottom=”0″ orderby=”post__in”][mk_padding_divider size=”30″][\/vc_column][\/vc_row][vc_row][vc_column][mk_divider style=”thin_solid” thin_color_style=”gradient_color” thin_grandient_color_from=”#3edbd9″ thin_grandient_color_to=”#5841b8″ thin_gradient_color_angle=”horizontal” thin_grandient_color_fallback=”#3edbd9″ thickness=”5″ margin_top=”0″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1559053745406{background-color: #ffffff !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/6″][mk_padding_divider size=”30″][mk_button dimension=”flat” corner_style=”rounded” size=”medium” icon=”mk-jupiter-icon-doc” icon_anim=”side” url=”https:\/\/wildix.atlassian.net\/wiki\/x\/3xbOAQ” target=”_blank” align=”center” fullwidth=”true” bg_color=”#3c72a2″ btn_hover_txt_color=”#ffffff”]Dokumentation f\u00f6r CDR-View[\/mk_button][mk_padding_divider size=”30″][\/vc_column][vc_column width=”2\/6″][mk_padding_divider size=”30″][mk_button dimension=”flat” corner_style=”rounded” size=”medium” icon=”mk-li-rocket” icon_anim=”side” url=”https:\/\/wildix.atlassian.net\/wiki\/x\/MA-OAQ” target=”_blank” align=”center” fullwidth=”true” bg_color=”#3c72a2″ btn_hover_txt_color=”#ffffff”]Call Center Wallboard[\/mk_button][mk_padding_divider size=”30″][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” css=”.vc_custom_1563980243307{background-color: #003366 !important;}”][vc_column][mk_padding_divider][vc_row_inner][vc_column_inner width=”1\/2″][mk_button dimension=”flat” corner_style=”rounded” size=”large” icon=”mk-moon-arrow-left” icon_anim=”side” url=”\/sv\/wizywebinar-platform\/” align=”right” button_custom_width=”200″ bg_color=”#dd9933″ btn_hover_txt_color=”#ffffff”]F\u00f6reg\u00e5ende[\/mk_button][\/vc_column_inner][vc_column_inner width=”1\/2″][mk_button dimension=”flat” corner_style=”rounded” size=”large” icon=”mk-moon-arrow-right-2″ icon_anim=”side” url=”\/sv\/acd-stats-x-caracal\/” button_custom_width=”200″ bg_color=”#dd9933″ btn_hover_txt_color=”#ffffff”]N\u00e4sta[\/mk_button][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=”20″][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"

[mk_page_section bg_color=”#003366″ video_opacity=”0.9″ min_height=”250″ full_width=”true” padding_top=”0″ padding_bottom=”0″ sidebar=”sidebar-1″ first_page=”false” last_page=”false”][vc_column][mk_padding_divider size=”120″ visibility=”hidden-sm”][mk_padding_divider size=”70″ visibility=”visible-sm”][mk_fancy_title tag_name=”h1″ color=”#ffffff” size=”70″ force_font_size=”true” size_smallscreen=”60″ size_tablet=”50″ size_phone=”40″ font_weight=”300″ font_style=”normal” txt_transform=”none” margin_bottom=”0″ font_family=”none” align=”center”]\u00d6vervakning & rapportering[\/mk_fancy_title][mk_fancy_title tag_name=”span” color=”#ffffff” size=”24″ force_font_size=”true” size_smallscreen=”22″ size_tablet=”22″ size_phone=”20″ font_weight=”300″ font_style=”normal” txt_transform=”none” margin_bottom=”0″ font_family=”none” align=”center”]Rapportering och analys av samtalsaktiviteter och kostnader[\/mk_fancy_title][mk_padding_divider size=”30″][\/vc_column][\/mk_page_section][vc_row][vc_column][mk_padding_divider size=”50″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1566955244226{margin-bottom: 0px !important;}”] \u00d6vervakning f\u00f6r […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpupg_custom_link":[],"wpupg_custom_link_behaviour":["default"],"wpupg_custom_image":[],"wpupg_custom_image_id":[],"footnotes":""},"acf":[],"yoast_head":"\nMjukvara f\u00f6r callcenter\u00f6vervakning - 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