{"id":7870705,"date":"2021-04-02T13:20:10","date_gmt":"2021-04-02T13:20:10","guid":{"rendered":"https:\/\/old2.wildix.com\/?page_id=7870705"},"modified":"2022-07-07T10:47:00","modified_gmt":"2022-07-07T10:47:00","slug":"acd-stats-x-caracal","status":"publish","type":"page","link":"https:\/\/old.wildix.com\/sv\/acd-stats-x-caracal\/","title":{"rendered":"x-caracal: Callcenter-\u00f6vervakning och analys"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[mk_page_section bg_image=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/03\/x-caracal-background.jpg&#8221; bg_color=&#8221;#003366&#8243; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; video_mask=&#8221;true&#8221; bg_gradient=&#8221;vertical&#8221; video_color_mask=&#8221;#003366&#8243; gr_end=&#8221;#004696&#8243; min_height=&#8221;250&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243; first_page=&#8221;false&#8221; last_page=&#8221;false&#8221;][vc_column][mk_padding_divider size=&#8221;120&#8243; visibility=&#8221;hidden-sm&#8221;][mk_padding_divider size=&#8221;80&#8243; visibility=&#8221;visible-sm&#8221;][mk_fancy_title tag_name=&#8221;h1&#8243; color=&#8221;#ffffff&#8221; size=&#8221;60&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;50&#8243; size_tablet=&#8221;40&#8243; size_phone=&#8221;30&#8243; font_weight=&#8221;300&#8243; font_style=&#8221;normal&#8221; txt_transform=&#8221;none&#8221; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]x-caracal: Callcenter-\u00f6vervakning och analys[\/mk_fancy_title][mk_fancy_title color=&#8221;#ffffff&#8221; size=&#8221;24&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;22&#8243; size_tablet=&#8221;22&#8243; size_phone=&#8221;20&#8243; font_weight=&#8221;300&#8243; font_style=&#8221;normal&#8221; txt_transform=&#8221;none&#8221; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Ta hand om och kontrollera utf\u00f6randet av ditt s\u00e4ljteam[\/mk_fancy_title][mk_padding_divider size=&#8221;30&#8243;][\/vc_column][\/mk_page_section][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221;][vc_column width=&#8221;1\/4&#8243;][mk_padding_divider size=&#8221;70&#8243; visibility=&#8221;hidden-sm&#8221;][mk_padding_divider size=&#8221;20&#8243; visibility=&#8221;visible-sm&#8221;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/x-caracal.png&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][mk_padding_divider visibility=&#8221;hidden-sm&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][mk_padding_divider size=&#8221;50&#8243; visibility=&#8221;hidden-sm&#8221;][vc_column_text css=&#8221;.vc_custom_1620035685282{margin-bottom: 0px !important;}&#8221;]\n<p style=\"text-align: justify;\">x-caracal \u00e4r det <strong>f\u00f6rsta analysverktyg<\/strong> f\u00f6r kontaktcenter som g\u00f6r att du kan \u00f6vervaka kvaliteten p\u00e5 dina interaktioner med leads och kunder i realtid samt h\u00e5lla kontroll \u00f6ver ditt f\u00f6retag. Till skillnad fr\u00e5n de andra alternativen integreras den h\u00e4r l\u00f6sningen perfekt i ditt kommunikationssystem utan ytterligare installationer.<\/p>\n<p style=\"text-align: justify;\">Wildix \u00e4r den f\u00f6rsta l\u00f6sningen som skapar en boost f\u00f6r varje steg av kundresan. WebRTC <a href=\"https:\/\/old.wildix.com\/sv\/wildix-webrtc-kite\/\">Kite<\/a> och <a href=\"https:\/\/old.wildix.com\/sv\/wizyconf-professionell-videokonferens\/\">Wizywebinar<\/a> genererar leads, medan <a href=\"https:\/\/old.wildix.com\/sv\/x-bees\/\">x-bees<\/a> \u00e4r det perfekta verktyget f\u00f6r att driva f\u00f6rs\u00e4ljning, konvertera leads till kunder och h\u00e5lla dessa kunder engagerade och n\u00f6jda.<\/p>\n<p style=\"text-align: justify;\">Men hur kan du skapa v\u00e4rde under denna del av resan? <strong>Genom att se till att kundens f\u00f6rv\u00e4ntningar uppfylls tack vare x-caracal<\/strong>.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][mk_padding_divider size=&#8221;50&#8243; visibility=&#8221;hidden-sm&#8221;][mk_padding_divider size=&#8221;20&#8243; visibility=&#8221;visible-sm&#8221;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/the-wildix-customer-journey-boosters.png&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221;][mk_padding_divider size=&#8221;20&#8243; visibility=&#8221;visible-sm&#8221;][mk_padding_divider size=&#8221;50&#8243; visibility=&#8221;hidden-sm&#8221;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][mk_divider style=&#8221;thin_solid&#8221;][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221;][vc_column][mk_fancy_title size=&#8221;35&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;20&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]H\u00f6j kvalit\u00e9n p\u00e5 dina kundinteraktioner i realtid och st\u00e4ng fler aff\u00e4rer tack vare den f\u00f6rsta ACD statistiken som boostar din vinst[\/mk_fancy_title][mk_padding_divider size=&#8221;30&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][mk_padding_divider size=&#8221;10&#8243;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/x-caracal-3-1.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1620035795923{margin-bottom: 0px !important;}&#8221;]<strong>F\u00f6rb\u00e4ttra din kundresa!<\/strong> En viktig del av Wildix kommunikationspaket f\u00f6r f\u00f6retag, x-caracal, \u00e4r det v\u00e4lutvecklade \u00f6versiktscentret f\u00f6r kommunikation, som ger dig instrumentpaneler f\u00f6r att sp\u00e5ra dina kunder och leads med <strong>inbyggda verktyg f\u00f6r aff\u00e4rsinformation<\/strong>.[\/vc_column_text][mk_button dimension=&#8221;two&#8221; corner_style=&#8221;rounded&#8221; size=&#8221;large&#8221; letter_spacing=&#8221;1&#8243; url=&#8221;https:\/\/old.wildix.com\/sv\/contacts\/&#8221; target=&#8221;_blank&#8221; align=&#8221;center&#8221; fullwidth=&#8221;true&#8221; margin_bottom=&#8221;&#8221; margin_right=&#8221;&#8221; bg_color=&#8221;#003366&#8243;]Kontakta oss f\u00f6r mer information[\/mk_button][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1617018581368{background-color: #f7f7f7 !important;}&#8221;][vc_column][mk_padding_divider visibility=&#8221;hidden-sm&#8221;][mk_padding_divider size=&#8221;20&#8243;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][mk_padding_divider size=&#8221;20&#8243;][vc_raw_html]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[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][mk_padding_divider size=&#8221;10&#8243; visibility=&#8221;hidden-sm&#8221;][vc_column_text css=&#8221;.vc_custom_1618829092060{margin-bottom: 0px !important;}&#8221;]Med x-caracal kan du ta hand om dina kunder i realtid. L\u00f6sningen samlar in data fr\u00e5n verktygen som genererar leads (WebRTC Kite eller Wizywebinar) och verktyget f\u00f6r leadhantering (x-bees) f\u00f6r att ge dig b\u00e5de standardiserade och anpassade rapporter.<\/p>\n<p><strong>Inte l\u00e4ngre en ACD-statistik utan x-caracal: ta hand om och kontrollera utf\u00f6randet av ditt s\u00e4ljteam.<\/strong><\/p>\n<p>F\u00f6retag sl\u00f6sar bort pengar n\u00e4r de sl\u00f6sar bort tid. x-caracal ger b\u00e5de standardiserade och anpassade rapporter f\u00f6r att uppfylla alla krav och l\u00e5ter dig h\u00e5lla koll p\u00e5 tids\u00f6dande aktiviteter.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=&#8221;50&#8243; visibility=&#8221;hidden-sm&#8221;][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221;][vc_column][mk_padding_divider visibility=&#8221;hidden-sm&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][mk_fancy_title size=&#8221;35&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;25&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Varf\u00f6r en caracal?[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1618479142536{margin-bottom: 0px !important;}&#8221;]\n<p style=\"text-align: center;\">Caracalen \u00e4r en vildkatt med stora \u00f6ron. Det \u00e4r l\u00e4tt, smidigt och snabbt. Caracalen har alla de funktioner som du kan \u00f6nska inom intelligent kommunikation.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=&#8221;30&#8243; visibility=&#8221;hidden-sm&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][mk_divider style=&#8221;thin_solid&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][mk_padding_divider size=&#8221;50&#8243;][vc_column_text css=&#8221;.vc_custom_1618829001361{margin-bottom: 0px !important;}&#8221;]<strong>Verktyg f\u00f6r \u00f6vervakning av callcenter implementeras f\u00f6r att \u00f6ka kundn\u00f6jdheten.<\/strong> D\u00e4remot finns det tv\u00e5 problem med de flesta mjukvaror f\u00f6r analys:<\/p>\n<ul>\n<li>F\u00f6r tunga att installera och anv\u00e4nda (vilket g\u00f6r dem oanv\u00e4ndbara f\u00f6r SME);<\/li>\n<li>Inte integrerat med f\u00f6retagets telefonsystem, och ger endast delar av statistiken (mobila enheter \u00f6vervakas inte).<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][mk_padding_divider size=&#8221;50&#8243;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/04\/call-center.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=&#8221;30&#8243;][mk_fancy_title size=&#8221;35&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;25&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Olikt annan ACD statistik \u00e4r x-caracal:[\/mk_fancy_title][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;25&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]L\u00e4tt[\/mk_fancy_title][mk_divider style=&#8221;thin_solid&#8221; thin_single_color=&#8221;#3ebecc&#8221; thickness=&#8221;5&#8243; margin_top=&#8221;0&#8243;][vc_column_text css=&#8221;.vc_custom_1618479254958{margin-bottom: 0px !important;}&#8221;]\n<p style=\"text-align: center;\">Webbaserad och i molnet, <strong>vilket g\u00f6r att ingen installation kr\u00e4vs.<\/strong><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;25&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Agil[\/mk_fancy_title][mk_divider style=&#8221;thin_solid&#8221; thin_single_color=&#8221;#3ebecc&#8221; thickness=&#8221;5&#8243; margin_top=&#8221;0&#8243;][vc_column_text css=&#8221;.vc_custom_1618479287209{margin-bottom: 0px !important;}&#8221;]\n<p style=\"text-align: center;\">Ger dig <strong>konstant feedback s\u00e5 du kan f\u00f6rb\u00e4ttra<\/strong> din kundupplevelse.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;25&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Effektiv[\/mk_fancy_title][mk_divider style=&#8221;thin_solid&#8221; thin_single_color=&#8221;#3ebecc&#8221; thickness=&#8221;5&#8243; margin_top=&#8221;0&#8243;][vc_column_text css=&#8221;.vc_custom_1618479344620{margin-bottom: 0px !important;}&#8221;]\n<p style=\"text-align: center;\">Helt integrerad i Wildix kommunikationssystem och <strong>\u00f6vervakar alla enheter inklusive mobila s\u00e5dana<\/strong>.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1617952174924{background-color: #f7f7f7 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][mk_padding_divider size=&#8221;50&#8243;][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;25&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]H\u00f6jdpunkter[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1650373548952{margin-bottom: 0px !important;}&#8221;]\n<ul>\n<li>Statistik i realtid;<\/li>\n<li>Fyra typer av f\u00f6rdefinierade rapporter (distribution, besvarade, obesvarade samtal, anv\u00e4ndarapporter);<\/li>\n<li>Avancerad s\u00f6kning;<\/li>\n<li>CSV, PDF, XLS export, PNG export f\u00f6r diagram;<\/li>\n<li>Schemalagda rapporter och notifieringar via e-post (coming soon).<\/li>\n<\/ul>\n[\/vc_column_text][mk_fancy_title size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;25&#8243; size_tablet=&#8221;25&#8243; size_phone=&#8221;25&#8243; margin_top=&#8221;20&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]Licensiering[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1618479980615{margin-bottom: 0px !important;}&#8221;]\n<ul>\n<li>1 <a href=\"https:\/\/old.wildix.com\/sv\/licenser\/#uc-premium\">Premium<\/a> f\u00f6r huvdanv\u00e4ndaren och<\/li>\n<li>minst 10 <a href=\"https:\/\/old.wildix.com\/sv\/licenser\/#uc-business\">Business<\/a> \/ <a href=\"https:\/\/old.wildix.com\/sv\/licenser\/#uc-premium\">Premium<\/a> f\u00f6r resterande anv\u00e4ndare.<\/li>\n<\/ul>\n<p><em>OBS: endast Premium har tillg\u00e5ng till x-caracal; endast tillf\u00e4llen genererade av Business\/ Premium anv\u00e4ndare loggas.<\/em><\/p>\n[\/vc_column_text][mk_padding_divider size=&#8221;50&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][mk_padding_divider size=&#8221;100&#8243;][vc_images_carousel images=&#8221;7871785,7871786,7871787&#8243; img_size=&#8221;full&#8221; autoplay=&#8221;yes&#8221; hide_pagination_control=&#8221;yes&#8221; wrap=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1617955062721{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;background-color: #f7f7f7 !important;}&#8221;][vc_column][mk_divider style=&#8221;thin_solid&#8221; thin_color_style=&#8221;gradient_color&#8221; thin_grandient_color_from=&#8221;#3edbd9&#8243; thin_grandient_color_to=&#8221;#5841b8&#8243; thin_gradient_color_angle=&#8221;horizontal&#8221; thin_grandient_color_fallback=&#8221;#3edbd9&#8243; thickness=&#8221;5&#8243; margin_top=&#8221;0&#8243;][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1617955058377{background-color: #f7f7f7 !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_padding_divider size=&#8221;10&#8243; visibility=&#8221;visible-sm&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_padding_divider size=&#8221;30&#8243; visibility=&#8221;hidden-sm&#8221;][mk_button dimension=&#8221;flat&#8221; corner_style=&#8221;rounded&#8221; size=&#8221;medium&#8221; icon=&#8221;mk-jupiter-icon-doc&#8221; icon_anim=&#8221;side&#8221; url=&#8221;https:\/\/confluence.wildix.com\/x\/FAEzBQ&#8221; target=&#8221;_blank&#8221; align=&#8221;center&#8221; fullwidth=&#8221;true&#8221; margin_right=&#8221;0&#8243; bg_color=&#8221;#3c72a2&#8243; btn_hover_txt_color=&#8221;#ffffff&#8221;]x-caracal Dokumentation[\/mk_button][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1563980243307{background-color: #003366 !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][mk_padding_divider size=&#8221;50&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][mk_button dimension=&#8221;flat&#8221; corner_style=&#8221;rounded&#8221; size=&#8221;large&#8221; icon=&#8221;mk-moon-arrow-left&#8221; icon_anim=&#8221;side&#8221; url=&#8221;\/sv\/overvakning-rapportering\/&#8221; align=&#8221;right&#8221; button_custom_width=&#8221;200&#8243; margin_right=&#8221;0&#8243; bg_color=&#8221;#dd9933&#8243; btn_hover_txt_color=&#8221;#ffffff&#8221;]F\u00f6reg\u00e5ende[\/mk_button][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][mk_button dimension=&#8221;flat&#8221; corner_style=&#8221;rounded&#8221; size=&#8221;large&#8221; icon=&#8221;mk-moon-arrow-right-2&#8243; icon_anim=&#8221;side&#8221; url=&#8221;\/sv\/mobilitet\/&#8221; button_custom_width=&#8221;200&#8243; margin_right=&#8221;0&#8243; bg_color=&#8221;#dd9933&#8243; btn_hover_txt_color=&#8221;#ffffff&#8221;]N\u00e4sta[\/mk_button][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=&#8221;30&#8243;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[mk_page_section bg_image=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2021\/03\/x-caracal-background.jpg&#8221; bg_color=&#8221;#003366&#8243; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; video_mask=&#8221;true&#8221; bg_gradient=&#8221;vertical&#8221; video_color_mask=&#8221;#003366&#8243; gr_end=&#8221;#004696&#8243; min_height=&#8221;250&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243; first_page=&#8221;false&#8221; last_page=&#8221;false&#8221;][vc_column][mk_padding_divider size=&#8221;120&#8243; visibility=&#8221;hidden-sm&#8221;][mk_padding_divider size=&#8221;80&#8243; visibility=&#8221;visible-sm&#8221;][mk_fancy_title tag_name=&#8221;h1&#8243; color=&#8221;#ffffff&#8221; size=&#8221;60&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;50&#8243; size_tablet=&#8221;40&#8243; size_phone=&#8221;30&#8243; font_weight=&#8221;300&#8243; font_style=&#8221;normal&#8221; txt_transform=&#8221;none&#8221; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]x-caracal: Callcenter-\u00f6vervakning och analys[\/mk_fancy_title][mk_fancy_title color=&#8221;#ffffff&#8221; size=&#8221;24&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;22&#8243; size_tablet=&#8221;22&#8243; size_phone=&#8221;20&#8243; font_weight=&#8221;300&#8243; font_style=&#8221;normal&#8221; txt_transform=&#8221;none&#8221; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Ta hand om och kontrollera utf\u00f6randet [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":7871202,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpupg_custom_link":[],"wpupg_custom_link_behaviour":["default"],"wpupg_custom_image":[],"wpupg_custom_image_id":[],"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>x-caracal: Callcenter-\u00f6vervakning och analys.<\/title>\n<meta name=\"description\" content=\"Wildix Contact Center-analysl\u00f6sning f\u00f6r realtidsrapportering av callcenter: x-caracal \u00e4r det perfekta Business Intelligence-verktyget f\u00f6r din f\u00f6rs\u00e4ljning.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" 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