Dubber
Unified Call Recording and Voice AI on Wildix
PREMIUM APPLICATION
![Dubber logo Dubber logo](https://old.wildix.com/wp-content/uploads/2021/12/dubber-logo.jpg)
- Type of Integration: Wildix Certified
- Type of Connection: Dubber API
- Wildix Product Concerned: 4Wildix PBX
- Extra charges: Free
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About the company
![Dubber Dubber](https://old.wildix.com/wp-content/uploads/2022/03/dubber-about-the-company.jpg)
Dubber on Wildix enables the capture, recording and analysis of 100% of calls taking place across the business, enabling SMBs and enterprises to address critical compliance mandates, improve sales performance and unlock the possibilities contained within voice data.
About the product
The key foundation to the Dubber platform is Unified Conversational Recording. Unified Conversational Recording enables the capture, storage and centralisation of every voice, video, text, chat and more, across Telephony, Mobile, VoIP, Contact Centre and any communication device or end-point. Central to this is the evolution of hyperscale capture and storage – and the unification of data by person, team and company.
Powered by the Dubber Voice Intelligence Cloud, Dubber’s AI solutions and services leverage the world’s best technologies to unlock the value of conversational data into intelligence. Understand trends across your business, improve customer and people intelligence and experiences, boost revenue outcomes and proactively manage compliance and risk powered by sentiment, tone insights and automate notification based on keyword triggers.
True AI and NLP developed by Dubber – complimented by multi-vendor AI technologies – enable best-of-breed solutions to be applied to conversational recordings. Optimise and customise language processing performance. Enabling our customers to take advantage of advanced features, for instance, to automatically detect the dominant language spoken.
About the company
Dubber on Wildix enables the capture, recording and analysis of 100% of calls taking place across the business, enabling SMBs and enterprises to address critical compliance mandates, improve sales performance and unlock the possibilities contained within voice data.
About the product
The key foundation to the Dubber platform is Unified Conversational Recording. Unified Conversational Recording enables the capture, storage and centralisation of every voice, video, text, chat and more, across Telephony, Mobile, VoIP, Contact Centre and any communication device or end-point. Central to this is the evolution of hyperscale capture and storage – and the unification of data by person, team and company.
Powered by the Dubber Voice Intelligence Cloud, Dubber’s AI solutions and services leverage the world’s best technologies to unlock the value of conversational data into intelligence. Understand trends across your business, improve customer and people intelligence and experiences, boost revenue outcomes and proactively manage compliance and risk powered by sentiment, tone insights and automate notification based on keyword triggers.
True AI and NLP developed by Dubber – complimented by multi-vendor AI technologies – enable best-of-breed solutions to be applied to conversational recordings. Optimise and customise language processing performance. Enabling our customers to take advantage of advanced features, for instance, to automatically detect the dominant language spoken.
Requirements
- WMS version: 5.03
or higher - Dubber account
Wildix Licence
UC-Essential licence
or higher
Level of Expertise
Expert
Documentation
Supported Features through Dubber and Wildix Integrations
Feature1
Feature2
Salesforce Classic and Wildix Integration Supported Features
Salesforce Classic Integration with Wildix UC System
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