Salesforce Classic

Add call functionalities in your Salesforce Classic platform with Wildix.

PREMIUM APPLICATION

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  • Type of Integration: Wildix Certified
  • Type of Connection: WiService
  • Wildix Product Concerned: CRM

FREE / EXTRA CHARGES: 15€ / Month / User

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Salesforce Classic

Salesforce Classic is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

About Salesforce Classic

Salesforce is an innovative company behind the world’s #1 CRM solution. The software is cloud-based, it permits to access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.

 https://appexchange.salesforce.com/

Requirements

  • WMS version: 4.01 or higher
  • Installed WIService
  • Salesforce license with the access to Classic Platform

Wildix Licence

Wildix UC-Business or Higher

Level of Expertise

Expert +++

Salesforce Classic and Wildix Integration Supported Features

Click-to-call

Search Bar for contacts

Call history

Auto-detect existing contact in Data Base

Auto-open existing contact for incoming and outgoing call

Salesforce Lightning Integration with Wildix UC System

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They Already Installed This Integration

  • In 2022, 62% of IT leaders choosing telephony systems will purchase pure cloud services, compared to 39% in 2018. In 2022, 50% of on-premises telephony users will take advantage of subscription pricing models (as opposed to CAPEX prices) compared to 15% in 2018.

    Strategic consultant Gartner
  • "In four years, 67% of total UC&C profits will come from cloud solutions due to multiple drivers of change, including the shift of UC to a consumer model rather than ownership. So OPEX instead of CAPEX, usage-based pricing instead of life-time licensing".

    Peter Hale Senior Analyst MZA Consultant

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