{"id":7861373,"date":"2020-11-02T10:18:08","date_gmt":"2020-11-02T10:18:08","guid":{"rendered":"https:\/\/old2.wildix.com\/case_study\/roseo-hotels-hotel-leon-doro\/"},"modified":"2021-04-07T09:47:27","modified_gmt":"2021-04-07T09:47:27","slug":"roseo-hotels-hotel-leon-doro","status":"publish","type":"case_study","link":"https:\/\/old.wildix.com\/us\/case-study\/roseo-hotels-hotel-leon-doro\/","title":{"rendered":"R\u00f2seo Hotels \u2013 Hotel Leon d\u2019oro"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/2&#8243;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/roseo-hotels-logo.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][vc_column_text css=&#8221;.vc_custom_1530135291232{margin-bottom: 0px !important;}&#8221;]Columns of pale marble, Murano glass chandeliers, the most romantic city of the world: R\u00f2seo Hotel Leon d\u2019Oro is a dream place situated in the heart of Verona. It is not just a hotel, but also one of the top conference centers in the city, counting 190 rooms, a business center with 11 meeting rooms, a bar and a restaurant. An elegant building, suitable for every need, recently renovated and equipped with all comforts.<\/p>\n<p>During the recent renovation, the management has decided to adopt the most technologically advanced communication system, that would allow flexibility and speed up the processes both in the business center and in the hotel.<br \/>\nTherefore, among many systems present on the market, R\u00f2seo Hotel Leon d\u2019Oro has chosen to install\u00a0<strong>Wildix Multimedia System \u2013 the PBX that manages the internal and external communication in the whole organization and provides the Unified Communications tools<\/strong>.<\/p>\n<p>The new system enables agile and easy communication between the colleagues, thanks to\u00a0<strong>Collaboration, the communication solution of Wildix<\/strong>.<\/p>\n<p><strong>Barbara Agos, the Hotel General Manager, shares her experience: \u201cWe have a large team, dynamic and young, and they enjoy trying out new technologies. Communication is much easier now also thanks to Wildix smartphone APPs. When we are not talking on the phone and chatting, we exchange Post-It messages. We got used to Collaboration very quickly, since it\u2019s faster and more informal than emails and it allows us to always stay in touch and it integrates with the software used in our organization\u201d.<\/strong><\/p>\n<p>CDR-View, the Wildix control and analysis tool is also very helpful to the hotel management. Thanks to CDR-View it\u2019s possible to monitor the internal and external calls and consequently optimize the call traffic and improve communication with the guests.<\/p>\n<p>\u201cThe calls from the room is one of the services offered by the Hotel, and this tool allows precise and accurate charging without the risk of making a mistake for us, an objective tool that can be used to respond to any eventual complaints\u201d, says Ms. Agos. \u201cIn addition, Wildix Mobility service has changed the way we work. We are often on the move, on different floors of the hotel or in the conference center, but now we have more mobility and freedom in our movements. Wildix Mobility allows us to maintain our availability and reachability, which is essential in our work, since we must provide the information or to make reservations on the phone, and thus, stay in touch at any time of the day.\u201d[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_icon icon_fontawesome=&#8221;fa fa-quote-left&#8221; color=&#8221;custom&#8221; size=&#8221;lg&#8221; custom_color=&#8221;#003366&#8243; css=&#8221;.vc_custom_1529958137798{margin-bottom: 0px !important;margin-left: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1530135329356{margin-bottom: 0px !important;margin-left: 2% !important;}&#8221;]&#8230;WILDIX MOBILITY SERVICE HAS CHANGED THE WAY WE WORK. WE ARE OFTEN ON THE MOVE, ON DIFFERENT FLOORS OF THE HOTEL OR IN THE CONFERENCE CENTER, BUT NOW WE HAVE MORE MOBILITY AND FREEDOM IN OUR MOVEMENTS. WILDIX MOBILITY ALLOWS US TO MAINTAIN OUR AVAILABILITY AND REACHABILITY, WHICH IS ESSENTIAL IN OUR WORK.[\/vc_column_text][vc_column_text align=&#8221;right&#8221; css=&#8221;.vc_custom_1530135356452{margin-bottom: 0px !important;}&#8221;]<em>General Manager of<br \/>\nRoseo Hotel Verona<\/em>[\/vc_column_text][mk_padding_divider size=&#8221;30&#8243;][mk_image src=&#8221;https:\/\/old.wildix.com\/wp-content\/uploads\/2018\/06\/roseo-hotels.jpg&#8221; image_size=&#8221;full&#8221; align=&#8221;center&#8221; margin_bottom=&#8221;30&#8243;][\/vc_column][\/vc_row]\n<\/section>","protected":false},"author":34,"featured_media":7871115,"parent":0,"template":"","case_study_size":[512],"case_study_region":[577],"case_study_industry":[325],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>R\u00f2seo Hotels \u2013 Hotel Leon d\u2019oro | Wildix Case Study<\/title>\n<meta name=\"description\" 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