SAP Business One

SAP Business One and Wildix integration increase daily operations speed for medium and large companies.

PREMIUM APPLICATION

Type of Integration: Wildix Certified
Type of Connection: TAPI
Wildix Product Concerned: ERP

NO EXTRA CHARGES NEEDED

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About SAP

SAP Business One is an ERP Software for small to midsize businesses allowing companies to gain greater control over their business or subsidiary and streamlines the business processes.

SAP Business One offers a clear visibility and complete control over every aspect of business, from financials, purchasing, inventory, sales, and customer relationships to project management, operations, and HR.

Founded in 1972, the enterprise was called System Analysis Program Development, later abbreviated to SAP. Since then, it has grown from a small, five-person endeavor to a multinational enterprise headquartered in Walldorf, Germany, with more than 101,000 employees worldwide.

The company’s integrated applications connect all parts of a business into an intelligent suite on a fully digital platform, thereby replacing the process-driven, legacy platform. Today, SAP has more than 230 million cloud users, more than 100 solutions covering all business functions, and the largest cloud portfolio of any provider.

www.sap.com

Requirements

Latest version of WMS
Starter Package User or Professional SAP Business One License
Installed and configured TAPI driver

Wildix License

Wildix UC-Business or UC-Premium license

Level of Expertise

Expert ++

Documentation

SAP Business One User Guide
For phonebook import, consult the document (MSSQL): Import of Contacts and Users – Admin Guide
For click-to-call, install the Windows TAPI driver: TAPI driver

Supported Features through SAP Business One and Wildix Integrations

Click-to-call

Incoming and Outgoing call popup

Auto-detect existing Contact and Business Partner and redirect to its page

Create a new Contact via popup

Présentation Video

Keep it simple from one single user interface

Demo Video

Have a look on how the integration is working

SAP and Wildix italian webinar

La soluzione di Smart Working integrata con SAP Business One

https://youtu.be/1no6_IkEkO0

... Die Verwendung von Plantronics-Headsets, die in Wildix integriert wurden, zeigte sofortige positive Auswirkungen, da die Produktivität der Call-Center-Mitarbeiter, die im Open Space Büro arbeiten, stieg. Sie profitieren auch von einer wesentlich höheren Audioqualität als zuvor.

Roberto Stronati Valore BF - Business Development Manager
... Kommunikation ist jetzt viel einfacher auch dank der Smartphone-App. Wenn wir nicht am Telefon sprechen oder chatten, tauschen wir Post-it-Nachrichten aus. Wir haben uns ans neue Collaboration-Tool sehr schnell gewöhnt, da es schneller und zwangloser funktioniert als E-Mails und es uns so ermöglicht, immer in Kontakt zu bleiben. Zudem ist es komplett in die in unser Unternehmen verwendete Software integriert.

Barbara Agos Roseo Hotels - General Manager

They already integrated SAP Business One ERP with Wildix system

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